MMI Fail

[RHFH]

I have a 2012 Q3 Quattro Tfsi and the control unit for the MMI has failed.  Local dealership advised that £2,100 to repair.  Has anyone else experienced anything similar?  I am now left with a car that I can't ever sell unless I replace/repair the MMI.  Bought from Chelmsford Audi in April last year but Hereford Audi advise that warranty won't cover it.  Any ideas?  I can try Audi UK. Second hand maybe but where would I source that and get it fitted?  Thank you.

[sshooie]

Hi Rachel

My first point would be Audi UK and labouring the point the unit not being fit for purpose if it's only lasted 13 months (even though it's 2012). Have a read up on the supply of goods act also.

 

Worst case scenario would be an indi repair (you may have to remove it and send off)

http://www.mmirepair.com/en/

http://www.clusterrepairsuk.co.uk/repair/model/audi-a6s6allroad-4f-mmi-control-panel-repair-service

http://www.caraudiorepairspecialists.co.uk/

 

Hopefully someone else will be along with some recommendations

Good luck in any case

[RHFH]

Thanks sshooie. I haven't had much luck with this car.  Bought from Chelmsford a year ago.  Kept us waiting for two hours when we had driven 3 hours to collect and the appointment had been booked for two weeks.  Had ongoing oil consumption problem which I suspect is actually down to Chelmsford not replacing oil correctly after pre-sale service.  Been backwards and forwards for oil consumption checks.  Hereford then did service earlier this year and fitted wrong sump plug which resulted in an oil leak and spoiled tray so just been back to have that repaired and replaced.  Now MMI.  Needless to say, I have spoken to Audi UK several times already about the oil issues.  They seem to have a very strange attitude to dealerships and deny all responsibility for anything that dealers do no matter how much I point out that actually they manufactured the car and appoint the dealers to represent their valuable brand.  Weirdest marketing strategy I've ever come across especially for a supposedly premium brand. 

I read somewhere that a leak in the rear window wiper can affect the control unit which is located in the same area I believe, however, I cannot find that reference anywhere online now.

R