Oil pressure warning

[Its.Adam]

Hello all. I have searched a lot on this topic but can't seem to find a definitive answer. I bought an A4 black edition 1.8 tfsi 170 just 5 days ago. It's being going great and only have one issue of a suspected suspension knock (probably bushes?), however, twice today I had a low oil pressure flash up on the dash and tell me to immediately stop. Its got me very concerned as I have read a lot of stories about oil consumption on the tfsi engines, but thought I was safe with a 62 plate. 

I haven't been able to check the oil level since audi didn't trust me with a dipstick, but was assured a £600 service was carried out on the car by a reputable company, and have been given contact details. I will call them in the morning. 

I have 1 month warranty so am hoping that if something is wrong I can get it sorted free? Any help is appreciated. Thanks

[Magnet]

Hello Adam,

Sorry to hear of your problems. 

Oil pressure warning:- you are right to be concerned about this, in fact you need to be very worried about it! This isn't the potential problem that you !Removed! foot about with. Sorry Adam that this may not be what is good to hear, but at the moment , time is on your side, since this problem is manifesting itself (fortunately) so quickly after acquiring the car. This may (just may) be a sensor problem, but it could be a mechanical issue problem. Think the worse and hope for the best.

If this were mine, I would be talking with the selling dealer (hoping you didn't buy it privately) and inform them immediately about the issue, and return the car to them - or preferably get them to pick it up from you. Follow this up immediately with an e-mail clearly outlining the faults. I certainly would not ( in caps) use it. I take it you didn't buy this from a main dealer - due to its age. In effect, formally reject the car and request your money back. 

£600 service by a reputable company? --and contacting them? To my mind, this should only be of secondary background- information importance to you. 

Your dealings are not with this company. Having said that, if you were told that by the seller (and I take it they showed you an invoice and receipt for this) and you were induced to buy the car on the strength of this, then it certainly has meaning in your claim against the seller. 

Oil pressure assessment prior to buying:- To a point of boredom, I have always stressed the importance of ensuring the engine oil is hot before deciding to buy. This can only be assured following a test drive of least 5miles. It is surprising how many people assume the engine is fully up to operating temperature once the coolant reaches Normal on the gauge. It isn't, until the oil is up to its operating temperature. Test runs usually run to a couple of miles around the block with just enough time for potential buyers to fall in love with the look of the car, its toys, and it's spec. And we know what is said about falling in love! 

Anyway Adam, I think you would be wise to start sorting this out without delay. 

Good luck with a successful outcome.

Kind regards,

Gareth.

p.s. Local purchase? - rather than via. the Internet? 

Hard working Admin folks:- alternative word for cat gets !Removed!  yet clearly interpreted abbreviations for four letter word phrases are treated as being Ok. Any chance of putting this right and amending Paul's rules. 

 

[Its.Adam]

Thank you Magnet, your reply was very helpful. I have contacted the dealership I bought the car from and they have agreed to fix the fault at their / the warranty's expense. They have also agreed to let me use a local audi specialist instead of returning the car to them, as it certainly was a very long way away. 

Another issue I have noticed is that now the oil gauge on the computer does not work, it's surely related. The car won't be driven until it goes to the garage now, hopefully it will be a quick repair. 

Thanks again

[Magnet]

Hello Adam,

Great, that would seem to be a good result. You may think this to be a over reaction, but some points would remain important if it were mine:- 

I would get that agreement in writing from the seller, or probably (better) do it 'in reverse' by sending them an e-mail addressed to the dealer principal outlining .......' Further to our contact on (date) re car reg. no.......I wish to confirm my understanding of your agreed actions in relations to issues is that you wish me to arrange the necessary repairs to be carried out at .Audi dealer.............. and you agree to be directly responsible for the full cost of repairs agreed between yourselves and this dealer, who will be conducting the repairs on your behalf  - irrespective of your involvement with any third party warranty arrangements'    I would be ending the correspondence with .......if I don't hear to the contrary prior to the car being taken for repairs then I am accepting that you are fully in agreement with this action' . 

As the say, forewarned .......   and it might be worth discussing  with Audi dealer who they will be invoicing, and when they will be expecting  payment. My belief would be that it is reasonable to expect they will consider you (as the owner of the car) to be responsible for meeting  their bill (reasonable from their point of view) and you will be responsible for reclaiming the money back from the seller. I guess you will have to decide if you are comfortable with that. 

Internet, distant  -sight unseen - purchase Adam? 

Good luck with sorting it out.

Kind regards,

Gareth.

 

 

 

[Its.Adam]

On 11/10/2018 at 9:32 AM, Magnet said:

Hello Adam,

Great, that would seem to be a good result. You may think this to be a over reaction, but some points would remain important if it were mine:- 

I would get that agreement in writing from the seller, or probably (better) do it 'in reverse' by sending them an e-mail addressed to the dealer principal outlining .......' Further to our contact on (date) re car reg. no.......I wish to confirm my understanding of your agreed actions in relations to issues is that you wish me to arrange the necessary repairs to be carried out at .Audi dealer.............. and you agree to be directly responsible for the full cost of repairs agreed between yourselves and this dealer, who will be conducting the repairs on your behalf  - irrespective of your involvement with any third party warranty arrangements'    I would be ending the correspondence with .......if I don't hear to the contrary prior to the car being taken for repairs then I am accepting that you are fully in agreement with this action' . 

As the say, forewarned .......   and it might be worth discussing  with Audi dealer who they will be invoicing, and when they will be expecting  payment. My belief would be that it is reasonable to expect they will consider you (as the owner of the car) to be responsible for meeting  their bill (reasonable from their point of view) and you will be responsible for reclaiming the money back from the seller. I guess you will have to decide if you are comfortable with that. 

Internet, distant  -sight unseen - purchase Adam? 

Good luck with sorting it out.

Kind regards,

Gareth.

 

 

 

Thanks once again Gareth. Just thought i'd give you an update as this has been dragging on for an awful long time. The diagnostic work found that there was metal pieces (chunks, not flakes) in the sump. This began a liability battle with the dealer but trading standards were on my side and i have rejected the car. It goes back to the seller tomorrow! its been a bit of a battle but the trailer collects it tomorrow and once it lands back in their forecourt, i'll get a bank transfer for the value paid.

this has been such a headache and cause of stress and anxiety for going on 3 weeks, but if anything i have definitely learned some valuable lessons and only lost a few hundred quid over it. Next car is going to be a Octavia VRS with 12 months manufacturer warranty from a main dealer, safety first.

 

Thanks again

Adam

[Magnet]

Hello Adam,

Sorry to hear the problem has been ongoing, but pleased it now seems to be working out for you. I guess you will now insist on a greater than 5 mile test run for every car you buy from now on! 

Please Adam confirm with us that this Octavia is being bought in around Cardiff, and is not one of these 'looks lovely on the Internet' purchases. 

One other thing I bore folks with is the importance of checking with the recorded keeper before purchase. The full story of the good and bads of the car is privy only to them. Full service history etc. might be important, but after all, that's only a stamp in a book, or now just an entry on a computer scene. Neither of these can talk, but the previous keeper can! 

Better luck with the next one.

Kind regards,

Gareth.