Apple CarPlay keep disconnecting

[CSBob]

Hi guys, 

Just got a 67 reg Q5 FY model, but seems the Apple CarPlay keeps disconnecting and the screen "No supported device found" keeps popping up.  It redirects me to the connection manage page but I'm not sure there is any CarPlay related config there

I'm using an iPhone XR with iOS 12.1.3.  Has anyone else experience the same issue?

Also, does Q5 has wireless CarPlay?  YouTube seems to suggest I just need to pair with bluetooth and the wireless CarPlay option should automatically pop up - not the case here...

Any help is deeply appreciated!  Cheers