Voice Control Not Recognising Commands?

[Rudis_Dad]

I have 57 plate A5 3.0TDI which I bought in November last year. Whilst in general I'm more than pleased with it, there's one little niggle that I can't seem to get round, and that's the fact the Voice Control system for the phone just doesn't seem to want to play ball!

Now admittedly I do have a pretty strong East Lancashire accent, but I'd hardly say that my English is unintelligible! But I can't even start to store speed dial shortcuts for my phone directory, not matter how I try saying it! The neighbours must think I'm barmy!!

So, any ideas? Does it need "teaching" like some other voice control systems do?