Audi concert Bluetooth music

[Eli’saudi]

Hi everyone 

I am new to the forum, can anyone help please?

I have a 2012 Audi A3 with a concert system in it, I can connect via Bluetooth so that I can use the phone, using Fiscon, but my music doesn’t seem to want to play, I am using Spotify and it seems to say that it is playing using the stereo, but no music is coming out of the speakers, I have also gone through the dash computer and it says A2DP start, but it won’t go any further, is there an easy fix/something I am missing or do I need to purchase a Bluetooth adapter to go into the back of the unit?

 

Thank you in advance 

Elizabeth