Vehicle Time Display

[Heathwood]

Hello,I am asking this question on behalf of my wife, who has a 69 plate A1.

This is a basic question, but the vehicle clock seem to keep losing its time setting.

After the clocks going back last week I used the touchscreen display set the time to the current time. 

However the time setting lasted barely a day and it is now shoeing 00:00 instead of the current time.

Has anyone else noticed this strange feature?

All replies are appreciated.

🙄

 

[Heathwood]

I suppose I should have looked further down the Forum to see that other people have these problems as well.

Has this now been resolved I wonder?

 

[Steve Q]

As it's a 69 plate, I'd advise getting Audi to have a look as it's under warranty. It shouldn't go back to 00:00 after you've set it. 

[Heathwood]

Thanks Steve, we will do exactly what you suggested.

🙂

[Graeme60]

Hello, 

i have a 20 plate and the clock randomly resets the time. The day date is unaffected. I have spoken to Audi who made me aware of a software update. I made an appointment then the dealer cancelled the appointment stating that the SD card with the software update was car specific and they had to order one in for me.

 

[SaverRate]

So turns out the software update required is 2060208/9. Dealer is charging £60 diagnostics plus £160.00 for the update 

[Steve Q]

7 hours ago, SaverRate said:

So turns out the software update required is 2060208/9. Dealer is charging £60 diagnostics plus £160.00 for the update 

 Ow that's naughty, as I thought software updates are FOC and classed on the system as a recall. Or they used to be when I worked at Volkswagen 

[SaverRate]

8 minutes ago, Steve Q said:

 Ow that's naughty, as I thought software updates are FOC and classed on the system as a recall. Or they used to be when I worked at Volkswagen 

On previous cars I never paid a diagnostic fee either it was always waived! However this time they charged 2 fees with the 2nd discounted (I was told 2 issues were looked at so 2 fees). I wasn't impressed. I tried arguing it but to no luck. 

I questioned it and was told Audi charge the dealership for software updates so take it or leave it. Even when I said its a known issue and should have been sorted by the previous owner under the Audi Warranty. 

£1600 worth of fees and items needing to be fixed (luckily third party warranty is covering most of the items). 

 

I am selling the Audi once its fixed... 

[Steve Q]

41 minutes ago, SaverRate said:

On previous cars I never paid a diagnostic fee either it was always waived! However this time they charged 2 fees with the 2nd discounted (I was told 2 issues were looked at so 2 fees). I wasn't impressed. I tried arguing it but to no luck. 

I questioned it and was told Audi charge the dealership for software updates so take it or leave it. Even when I said its a known issue and should have been sorted by the previous owner under the Audi Warranty. 

£1600 worth of fees and items needing to be fixed (luckily third party warranty is covering most of the items). 

 

I am selling the Audi once its fixed... 

Do t blame you. It's bang out of order