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Posted

Hello Friends,

so I purchased a New RS3 last year and love it. In the past few months I have been loosing a little water and after looking on here it was suggested to be the water pump. So back to the dealer and yes it is, however as I re mapped it to stage 1 they are refusing to fix it under warranty even though it’s a common fault and nothing to do with the re map. 
Has anyone had this issue and how did you resolve it. 
 

thanks. 


Posted

Hello Harry, 

Many thanks for being in touch.

In the absence of any other replies to date, my slant on this is:- 

It will be difficult (impossible) to prove to Audi that the vehicle they built and supplied you with, remains in its standard  form. 

In effect, they can quite justifiably invalidate or dilute the warranty which comes with the car, since a third party has modified it (it’s performance).

‘Common problem’ and nothing to do with the re-map’. In their eyes, you will have to prove (in caps) that, and I would see that as a totally impractical thing for you to be able to do. 

As I see it, this is the danger of modifying any vehicle with is still under the manufacturer’s warranty - there will always be a risk of (understandably?) affecting the warranty. 

Let’s hope someone on here has a contra opinion, been in your situation, and has been successful in getting this job done under warranty.

Kind regards,

Gareth.

Posted

No question Audi will refute any claims and will look for the slightest excuse to invalidate the warranty. Maybe there are highly paid lawyers out there who could win your case but their fees are going to be much more than the cost to rectify the problem. Do you know what the solution to rectify the problem?

Good luck

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