SQ5 2020 Windows vibrating especially over bumps

[Leebroath]

Hey folks

Wondering if anyone has the same issues which we are experiencing now? 

On our test drive we noticed both passenger and drivers side windows rattled when fully up, and esp over bumps, so we pointed this out to the sales guy. The windows have now stopped rattling after we picked the car up, so obviously fixed, but now there is something rattling inside the door of both sides! 

Just to add to this, the Tech guy used some grease on the sills as he said they looked dry… 

Car is still at Audi, to ferry out further tests. Audi and their magic pot of grease again :(

[Steve Q]

Well it's I'm the best place as it's still under warranty. Also if bought within 30 days your still entitled to a full refund. 

[Leebroath]

Yes indeed, it’s in the best place however…

When we had the call this morning to say they had just greased up the window sill, my other half told the lady that the boss has said the rubbers were to be replaced. She said they were only following protocol, and they need to go through different stages

She then said, Quote ‘You could always pay for it yourself to get the seals changed’ 

My other half was gobsmacked at that reply! 

[Steve Q]

Now that's naughty! Could complain to Audi customer services regarding that response