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Posted

Recently purchased an A4 B9 1.4TFSI Sport - a 2017 plate with approx 28k miles.

Very happy with the car, but have noticed that when stationary and giving it revs, there is movement under my feet. It's not terrible, but noticeable. I popped the hood and watched the engine for movement and the engine moves a little at the front centre. Not sure if this is connected, but can feel mild vibration in the gear stick.聽I thought it can be an engine mount but there is no accompanying noise.

Anyone got any ideas? Is some movement in the engine normal?

I would be grateful for any help.聽


Posted

As you say could be an engine or gearbox mount. Had something similar on my wife's jag last month. It needed two engine mounts. As in your case you could see the engine move.聽

  • Like 1
Posted
16 hours ago, Damask_Rose said:

Recently purchased an A4 B9 1.4TFSI Sport - a 2017 plate with approx 28k miles.

Very happy with the car, but have noticed that when stationary and giving it revs, there is movement under my feet. It's not terrible, but noticeable. I popped the hood and watched the engine for movement and the engine moves a little at the front centre. Not sure if this is connected, but can feel mild vibration in the gear stick.聽I thought it can be an engine mount but there is no accompanying noise.

Anyone got any ideas? Is some movement in the engine normal?

I would be grateful for any help.聽

Hi Steve is right I have had to change my engine/ gearbox mounts they normally start going sideways at about 80k 聽or five years, they are what is known as Hydro mounts I don't know why because they are full of oil not water and electronically controlled.

Steve.

  • Like 1
Posted
7 minutes ago, Stevey Y said:

Hi Steve is right I have had to change my engine/ gearbox mounts they normally start going sideways at about 80k 聽or five years, they are what is known as Hydro mounts I don't know why because they are full of oil not water and electronically controlled.

Steve.

Did you experience noise from the mount(s) being worn?

Posted
15 minutes ago, Damask_Rose said:

Did you experience noise from the mount(s) being worn?

Hi, no they will only make a noise when they have spat out all the oil and shredded the bonded rubber mount, my only clue was the rocking of the engine when revved and as mine is manual the worn gearbox mounting made it hard to engage first and second the other sign was the gearstick was moving excessively when accelerating or decelerating so I just changed all three as they wear as a set fortunately the gearbox mount is solid rubber and not that hard to change but the engine mounts are, one had started to lose oil and both sides the rubber was creased and beginning to split.

Steve.

  • Like 1
Posted (edited)

Thanks both. Looks like you need to get underneath the car and remove the undertray to see the mounts, so I will take it to the dealer I bought it from. I got a one year warranty and mounts are not on the list of exclusions, but some dealers do try to wriggle out of these things.聽

Will update once I have a solution so that others can benefit. Will also try to video the engine movement.聽

EDIT: I know a good independent garage, can they claim on the warranty on my behalf, or must it be an official Audi dealer?

Edited by Damask_Rose
Posted
20 minutes ago, Damask_Rose said:

Thanks both. Looks like you need to get underneath the car and remove the undertray to see the mounts, so I will take it to the dealer I bought it from. I got a one year warranty and mounts are not on the list of exclusions, but some dealers do try to wriggle out of these things.聽

Will update once I have a solution so that others can benefit. Will also try to video the engine movement.聽

EDIT: I know a good independent garage, can they claim on the warranty on my behalf, or must it be an official Audi dealer?

Hi if it wasn't purchased from an Audi dealer then its worth asking the Indie if they want to get involved, TBH you couldn't see the true extent of the wear on my car until we had removed the front mounts and could see the extent of the rubber deterioration and leakage as the rubber mount face inwards and there is no way of seeing them clearly, the rear mount was obvious as it was like a Rowntrees jelly compared with the new one.

Steve.

Posted
1 minute ago, Stevey Y said:

Hi if it wasn't purchased from an Audi dealer then its worth asking the Indie if they want to get involved, TBH you couldn't see the true extent of the wear on my car until we had removed the front mounts and could see the extent of the rubber deterioration and leakage as the rubber mount face inwards and there is no way of seeing them clearly, the rear mount was obvious as it was like a Rowntrees jelly compared with the new one.

Steve.

I forgot to mention that I bought the car from an official dealer.聽

The warranty states under the section "How to make a Warranty claim (UK)":

Contact your nearest Audi Approved Centre or any other Audi Approved authorised repairer and advise them that your covered vehicle is protected by the Approved Warranty All Component cover. They will manage the claim process on your behalf.聽

I'm wondering if my independent garage could be "any other Approved Audi authorised repairer".

Thanks very much again. Greatly appreciated.聽

Posted
39 minutes ago, Damask_Rose said:

I forgot to mention that I bought the car from an official dealer.聽

The warranty states under the section "How to make a Warranty claim (UK)":

Contact your nearest Audi Approved Centre or any other Audi Approved authorised repairer and advise them that your covered vehicle is protected by the Approved Warranty All Component cover. They will manage the claim process on your behalf.聽

I'm wondering if my independent garage could be "any other Approved Audi authorised repairer".

Thanks very much again. Greatly appreciated.聽

Hi sorry it looks like your tied to them, prepare yourself for a ton of vague and B/S reasons as to why there is nothing wrong, after all their prime directive is not having to pay out, the best on the market is Warranty Wise who are independent so you get to choose your own garage.

Steve.

Posted
14 minutes ago, Stevey Y said:

Hi sorry it looks like your tied to them, prepare yourself for a ton of vague and B/S reasons as to why there is nothing wrong, after all their prime directive is not having to pay out, the best on the market is Warranty Wise who are independent so you get to choose your own garage.

Steve.

Thanks again. Yes, that's been my experience of various dealers over the years. If they try to dismiss it then I'll call Audi customer service and/or pay for a 2nd opinion.聽

I've bought 8 used cars in my life, 6 of which went back with an issue in the first few weeks of ownership.聽

Posted
1 minute ago, Damask_Rose said:

Thanks again. Yes, that's been my experience of various dealers over the years. If they try to dismiss it then I'll call Audi customer service and/or pay for a 2nd opinion.聽

I've bought 8 used cars in my life, 6 of which went back with an issue in the first few weeks of ownership.聽

Hi at a push get an engineers report from your local independent, Audi won't like that as is smells of a court case if they are wrong, my experience is most dealerships use wannabe mechanics as they are cheap to hire and do whatever and say whatever the service manager tells them, most real specialist mechanics run privately or have their own premises therefore living on their reputation.

Steve.

  • Thanks 1
  • 2 months later...
Posted

Turned out to be two things:

Worn clutch plate聽

Gearbox bearing

Had car independently inspected and it's now in for repair under warranty. Mounts seem OK.聽

Posted
1 hour ago, Damask_Rose said:

Turned out to be two things:

Worn clutch plate聽

Gearbox bearing

Had car independently inspected and it's now in for repair under warranty. Mounts seem OK.聽

Glad you got sorted 馃檪

Posted
2 hours ago, Damask_Rose said:

Turned out to be two things:

Worn clutch plate聽

Gearbox bearing

Had car independently inspected and it's now in for repair under warranty. Mounts seem OK.聽

Result, well done.

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