Damp issue caused major problems?

[Colette]

Hi guys. 

My Audi q5 broke down on me a couple of weeks ago it's been taken to AUDI. We were towed into Audi. After alot of investigation they have told me it's due to a towbar being fitted incorrectly. It's caused damp and water to get into the call causing the car to now needing a new control unit, new wiring, new battery. Audi have quoted me 2500 to fix the problem 😭

Has anyone at all ever had any similar issues? 

Thanks 

[Steve Q]

When was the towbar fitted? And by whom? 

Definitely worth contacting the towbar fitting company. 

[Colette]

4 hours ago, Steve Q said:

When was the towbar fitted? And by whom? 

Definitely worth contacting the towbar fitting company. 

Steve I have done this he is absolutely adament it's nothing to do with his fitting and been reading that alot of q5 have been recalled in the USA? I know that's the USA but 

[Colette]

Just now, Colette said:

Steve I have done this he is absolutely adament it's nothing to do with his fitting and been reading that alot of q5 have been recalled in the USA? I know that's the USA but 

Fitted end of June 

[Steve Q]

So a non factory item. What have they said in the USA? 

If there's a cure in the USA chances are there's a service bulletin to show the appropriate repair if you can get hold of it. 

[Colette]

Apprently in the USA there have been numerous problems with the q5 having damp issues and alot of them have been recalled due to it. 

[Rich88]

Did you find the issue for this one? were having the exact problem and Audi are saying its potentially the tow bar fitting and want £500 just to take a look before they say its covered by warranty or not

 

Thank you

[Colette]

Hi rich. Yes and unfortunately ours was due to the poor towbar fitting it cost 2400 to fix as the water damage had caused alot of damage. It was a gromit that was missing from the towbar being fitted. Sorry to be the bearer or bad news. We had to replace the whole controls unit, car battery and alot of wiring. Tbf though Audi Liverpool were excellent. 

[Rich88]

Thanks for replying, appreciate it

Ah that's a nightmare! thankfully we've caught it early as the boot stopped working due to corrosion on the wiring but that's fixable 

i'll have to remove the bumper and see if anything is missing 

 

longshot but I don't suppose you know where the Gromit was or the part number do you?

 

Thank you

[Colette]

Gromit was on the left you need to remove the side of the car inside this little rubber black thing is what was missing from our car and also the back vent wad broken due to being wired poorly. Here is an image if this helps 

[Rich88]

Ah, thank you

 

we have a little bit of water showing on the little vent at the bottom but the bulk of water seems to be coming from the metal part the hole where your hand is actually.

 

and our tow bar wire comes straight from the middle of the car, pretty sure Audi are just trying to get out of warranty work if I'm honest 

 

Thanks for your help, much appreciated