RS6 door lock module.

[Steve123]

Last week neither either of my two remotes nor their associated keys would open my drivers door. All three other doors and the boot would open, though. When I rang the RAC there was a long delay whilst the bloke went off the phone, ostensibly to check something. When he came back, it was to say that they didn’t regard my problem as a bona fide breakdown, and they therefore would not be attending unless I paid £160.00.  This effectively means that the RAC now choose to exclude items that are genuine breakdowns ; what else is on this list, I wonder ?

Responses on either the RAC or the door lock problem are very welcome.

[Steve Q]

I'd recommend a diagnostic check to see if any fault codes flag up. I find breakdown firms want to attend less and less these days. I'd definitely say it could be the door lock module. 

[Steve123]

Thanks, Steve, it’s interesting what you say about breakdown firms attending less. I’ve got five cars insured with National Farmers Union ( who also cover my thatched farmhouse and contents so I pay them a good premium ). NFU use the RAC so I imagined I’d have top notch cover, but obviously not !  When my Alfa Romeo GTA Sportwagon got rear ended and written off a few months ago, the NFU rang me twice to see if I was happy with the quality of the breakdown service ; this time I never heard from them at all. Many thanks for your helpful advice re the door lock ! Cheers, Steve.