Smoke pouring from engine bay

[DeclanH]

I wondered if anyone else has suffered this issue.

Two weeks ago, I noticed a burning smell in the passenger compartment and pulled over. Smoke was coming from the offside wheel arch and the smell was like burning plastic. I opened the bonnet and the smoke (grey in colour) was coming from the left side of the engine, as you look at it. Audi assistance recovered the car and it was taken for repair. I was told there was a split in a hose which meant spots of oil were hitting the turbo casing and burning off, hence the smoke.

After another 40 miles of driving, the same has happened again. The Audi assistance technician who attended the vehicle was the same both times and stated that the dealer had obviously not repaired the issue properly (I knew that myself) so car has been recovered again.

Has anyone had the same issue?

I have lost a lot of faith in the car (it’s 11 months old, 13150 miles on it from new). Do I have any remedies available to me?

Thanks in advance for any advice

[jammy]

I would say this is a case of losing faith in the dealer rather than the car.

It’s a split hose which can happen on any car, which has obviously not been repaired properly by the dealer. Get them or another dealer to repair it.

[DeclanH]

Thank you for the reply. I’m speaking to the manager of the service department today and will update this post after that conversation

[Steve Q]

Please keep us posted on how you get on. It's really poor service 

[DeclanH]

Had a phone call from them today. They have had a look under the car and there is an oil leak which hasn’t been solved by replacing a hose which had split (this was replaced last week the first time it happened). They have said they need to take the car out and try to replicate the fault. This will now be done next week. I have told them I’m extremely frustrated by all this and have arranged a meeting with the dealer principal to discuss. Hope everyone has a good weekend

[Ionut Razvan]

Hi , I have an audi a6 c8 , and I have the exact same problem , please tell how you solved it , I am desperate 

[Magnet]

Hello Ionut,

Declan hasn’t returned to the forum since the date of his last post. I would suggest you send him a PM, and perhaps you could update us on how you get on. 
Kind regards,

Gareth. 

[DeclanH]

Hi

Sorry it’s been a while since I logged in. They eventually found a very small oil leak from a seal on the drive shaft that was spitting oil onto the turbo. They had to remove the engine to fix it.

ive since got rid of the A6 and am driving an A3 instead. I’m just pretty sure Audi make great smaller cars but the quality control in the big ones is just not good enough.

 

declan

[jammy]

32 minutes ago, DeclanH said:

Hi

Sorry it’s been a while since I logged in. They eventually found a very small oil leak from a seal on the drive shaft that was spitting oil onto the turbo. They had to remove the engine to fix it.

ive since got rid of the A6 and am driving an A3 instead. I’m just pretty sure Audi make great smaller cars but the quality control in the big ones is just not good enough.

 

declan

Glad you’re sorted.

 

I don’t think I can agree on the quality being better on the smaller cars in the range. I’ve had pretty much every size of car in the VAG group and it is pretty much pot luck as per other manufacturers.

The current A6 seems to be pretty good quality wise. A split seal is just random poor luck and not really that serious, more annoying on a relatively new car.