MMI fault, Audi A7 ,2018

[George Valchev]

I’ve got my MMI shut down while driving , since then no improvement 

Any suggestions and recommendations shall be greatly appreciated 

[Steve Q]

I'd recommend a diagnostic check to see if any fault codes flag up. If you're lucky, a software update might be all it needs. Worse case scenario the units failed. 

[George Valchev]

Apparently, wrongly calibrated windscreen has caused this …weird 

[Magnet]

New windscreen George? 

[George Valchev]

Oh man ….I can see I am going that way, the thing is genuine Audi windscreen with labor comes nothing cheaper than £1500

 

Autoglass are responsible for this fault though as they changed and replaced it with the wrong one , will definitely try to make them pay for it …

[Steve Q]

4 hours ago, George Valchev said:

Oh man ….I can see I am going that way, the thing is genuine Audi windscreen with labor comes nothing cheaper than £1500

 

Autoglass are responsible for this fault though as they changed and replaced it with the wrong one , will definitely try to make them pay for it …

Auto glass should pay for it. If it was changed through your insurance company then I'd recommend you contact them asap. 

[George Valchev]

I’ve already spoken to Autoglass and informed them straight away , will double check with my previous insurance company if it’s recorded there ( good point ) 

 

Cheers mate ✊

[Steve Q]

47 minutes ago, George Valchev said:

I’ve already spoken to Autoglass and informed them straight away , will double check with my previous insurance company if it’s recorded there ( good point ) 

 

Cheers mate ✊

No probs. When was it done? 

Usually you get 12 months guarantee on work carried out on an insurance claim. 

[George Valchev]

14th of August 2023 

I might really need to speak to Direct Line ( the insurer at that time ) 

 

 

[Steve Q]

21 hours ago, George Valchev said:

14th of August 2023 

I might really need to speak to Direct Line ( the insurer at that time ) 

 

 

We'll within the warranty period then