Charging issues

[mick Jenney]

Hi, My new Etron Gt has been charging ok but has developed a fault. It won't now charge when the vehicle is locked, once unlocked it starts charging again. I have a fault notification 'please check charging connector locking mechanism'

Any help would be grateful.

 

Cheers,

Mick

 

[Magnet]

Hello Mick,

Thanks for joining, but without being dismissive, you really should entrust this issue to your supplying dealer. You will have/will be paying a lot of funds for this new vehicle, and you really should not be expected to trouble-shoot issues with it. 
Have you contacted them? 
Kind regards,

Gareth. 

[Anton8]

Good Morning Mick.

Gareth is definitely right. We both paid Audi an armful of money for these GT's. So they should look after their product. However, I found that when mine was new you had to be sure that the charge plug was fully home in the socket and that there was no tension on the charge cable. I have had mine nearly a year now and the charge port and plug fit nice and smoothly.

Tony