MMI logging in problem

[rockhopper]

October 2022 A4.

The MMI on start up has started displaying " The selected user has not been used in this vehicle for a while.  Please enter the myAudi user data again".

When I try to login both via email/password or scanning the QR code, I keep getting "The name which has been entered already exists in the user list".

The name is in the user list.  However, it won't let me login again. 

I have the myAudi app on my phone but it tells me the "MMI Wi-Fi connection is "Not linked" even though the slider is toggled on.

I'm having to use it as though I'm a guest.

Any ideas or help gratefully received please.

Thanks

 

 

[rockhopper]

Deleting my existing user name/details and then inputting it as if it were new seems to have solved the issue 🤞