Audi A1 30 TFSI 110 (74 plate) - Engine Cut Out

[jkbzz]

Hi there.

 

I own an Audi A1 30 TFSI 110 S-Line, 2024 (74 plate)

 

The car has had issues since collection - two of the same issues, for the entire 4 months of ownership. See both issues below:

- Engine has cut out completely, multiple times. Whilst driving at 30/40mph the engine just cuts out. The car then has to be restarted

- MMI freezes all the time. Regularly when you get into the car, the MMI will be frozen on a loading screen. This often happens for days/weeks on end

 

It has been in and out of Audi and we've barely got anywhere.

Audi said they found the issue and said it was all linked through the MMI system. Saying the SOS also links to this MMI system, which could cause the engine to cut out. 

The entire MMI system was replaced from a donor car, but the issues have still happened again since...

 

Has anyone else had similar issues, as we seem to be getting nowhere?!

 

Thanks

[Magnet]

Hello Oli,

Welcome and thanks for joining. 
To your last point first :- it really doesn’t matter if anyone else has had a similar issue - you have, and it’s a potentially dangerous fault which the dealer has failed to resolve. 
As I see it, you now need to take legal advice on how to proceed to reject this unsafe car. CAB should be able to help you. 
If there is any element of finance involved in the purchase/part purchase, then you would need to inform them too. 
Please keep us posted on how you get on. 
Kind regards,

Gareth. 

[jkbzz]

Thank you for your reply, Gareth.

 

We are now speaking with the executive office at Audi. They have said that currently it doesn't look likely for a rejection, because the issue has been resolved once and they 'can't find it' again. 

Because they haven't been able to replicate the engine cutting out on any test drives.etc, even though I've told them it's unlikely to happen, as it only ever happens at random times. 

However I am very much pushing for it and will not stop until it is resolved!

 

I am just keen to known if anyone else has had similar issues so I can quote other problems, too. 

 

Thanks

[cliffcoggin]

1 hour ago, jkbzz said:

I am just keen to known if anyone else has had similar issues so I can quote other problems, too. 

Look through the history of this forum. I know there have been similar problems reported in relation to MMI, but I don't recall which models or years as I see so many posts each day.

Note that Audi will resist all attempts to accept your rejection of the car, so you will need to be strong willed to pursue the claim.