DAB Radio

[Smithers01]

5 minutes ago, Rish said:

I think we should all sign a petition to get thier attention and sort out this problem!

Absolutely 

[Geoff64]

Messaged Audi UK. response attached. We all need to push them 

[Smithers01]

 

3 minutes ago, Geoff64 said:

Messaged Audi UK. response attached. We all need to push them 

🥜🐒  🤣

[Richard E]

Now raised with AudiUK. Fully expect to be fobbed off as have others.

[JC1983]

Spoke to the same customer service rep as Geoff64 in the above post and got a fairly similar response. Said he couldn't comment but was basically admitting they knew about the issue and were looking into it/going to communicate something on the matter(when who knows..). Originally he told me to take it into the dealer but then retracted that advise after speaking to his manager which confirms (as we already know) the dealer can't do anything as yet. I'm an Audi A6 c7.5 2017 by the way with the same RMC software version as everyone else. Maybe it's time to bite the bullet and get an Ali express android auto/car play retrofit.... It's wider than Audi by the way and my friends 2016 vw golf had the same issue. So if it's VAG wide I'd like to think they have to look into it.

Edited Thursday at 01:23 PM by JC1983

[Richard E]

Just had a response from local main stealers. £192 minimum charge to run a diagnostic. Not aware of any issues and say it is is most likely a fault with the individual vehicle.

[Em77]

Hi guys- wow am I please to find this- just had my car looked at and was told I would need a new media system 😳

following to see what happens - so please add me to the list of people having the same issue! A1 2018

[Dave321]

Okie dokie Em keep following this feed 

[Em77]

Just spoke to my local Audi dealership and they said they are not aware of any issues 🤣 bring it in for us to look at! I’ll pass on that for now thanks anyway.

[Tilly]

So glad I spent the time searching for this.

Audi 2016 Q3 here...  so glad I found this thread, was going mad trying to diagnose the issue....  

 

[wrighty00]

Have an Audi Q3 2017, lost all National DAB stations. Audi Watford wanted me to bring it in for a diagnostic check. Glad I found this topic before paying out to diagnose a fault that they know doesn't exist

[ploppy]

Add me to the list.  Just noticed today that loads of DAB channels not working anymore.  Glad I'm not alone but not holding my breath for a fix.  Audi A1 2017.

Edited Thursday at 04:21 PM by ploppy

[Geoff64]

Just a further note, this is Audi UK response 

[Smithers01]

3 minutes ago, Geoff64 said:

Just a further note, this is Audi UK response 

Anyone know any good solicitors? Asking for a friend…  🤣

[DavidNew]

That’s an interesting take - the radios in the cars we produce can’t play the radio stations and it’s the radio station’s fault - but all other cars can ?!?!

[ploppy]

Thing is, as I understand it, it's not just Bauer Media Audio UK.  It will eventually be all channels.

[mich]

23 minutes ago, Geoff64 said:

Just a further note, this is Audi UK response 

thats interesting .. so there going to try and get people to pay for new radios .. they can get stuffed !! 

[mich]

21 minutes ago, Smithers01 said:

Anyone know any good solicitors? Asking for a friend…  🤣

lol we need to try and get this into the papers .. there soon do something then 

[mich]

my other half has just tagged the sun newspaper into it on twitter !! 

[DavidNew]

I sent this to VW Audi HQ in UK and in Germany 

 

Dear Sir or Madam

 

I own a 2017 Audi A6 Avant 2l S line and since 31st March 2025 have been unable to receive UK national DAB radio transmissions.

 

I have been in touch with my local Audi dealership who suggested I bring the vehicle in for a diagnostic test for which there is a charge.

 

Upon further investigation, I have discovered this issue seems to affect lots of other Audi vehicles and there are numerous postings on social media and other forums from many owners. 

 

The problem is that move to DAB+ broadcasting on this date has left our radios silent.

 

These cars are not particularly old and certainly not obsolete and I should have thought there is a fix which VW Audi can provide to make the radios work properly again.

 

It is very disappointing that I am unable to receive my favourite radio stations and that VW Audi have not admitted there is a problem. My local dealership have received no updates or bulletins regarding this issue and are still suggesting expensive diagnostic checks.

 

Can you please advise me how I can get my radio updated as I love my car and want all of it to work properly.

 

Vorsprung durch technik !

 

Kind regards

 

[Smithers01]

Someone I know has got a 2013 VW Passat and the DAB D1 national is working absolutely fine!!!

[Louiset]

Add me to list, please, with 2016 Q3.  Lost dab channels at same time, end march,  except also lost Virgin main station, which they say is still Dab, not dab+, only their anthems/ legend station is just dab+.  Also lost talksport2, and a whole list is stations I don't listen to.  BBC all ok but then they are all fine on FM.  According to my manual it is a dab+ radio installed.

[Paul_UK74]

If you were to ask Audi directly.  Is my RMC MMI radio DAB+. The answer would be yes.

The issue appears to be head units RMC HW H61. 

My brother has an A6 Avant. Same car as mine, but his is 2013. He has no issues with his radio. His unit is RMC HW H50 something. 

The Audi representative that has suggested that we buy dab+ compatible radio needs sacking. 

Ask this person to suggest a stereo because the ones we all currently have are supposed to be DAB+. Have a look in your booklet in the black folder. It specifically states DAB+. 

We are being fobbed off. 

Edited Thursday at 06:19 PM by Paul_UK74

[Taffy-Glos]

Hi All, 

Add me to the list (A6, 2016). Below is an extract from the MMI manual, stating DAB+ is supported. 

Edited Thursday at 07:31 PM by Taffy-Glos

[ploppy]

26 minutes ago, Taffy-Glos said:

Hi All, 

Add me to the list (A6, 2016). Below is an extract from the MMI manual, stating DAB+ is supported. 

Well spotted, Sir.  That's what mine says also.  They're bang to rights, aren't they?  It'll be interesting to see how they respond.