Emissions Fix

[Sturead]

Hi All,

Am new to here so please bear with me.

So I am going to ask if anyone else has had problems with their Audi's after they have had the emissions cheat device removed.

I was suspicious when I started getting the letters for the recall of my A5. Audi were insistent on every letter I received, that there would be no change to MPG, Power or Emissions etc. I was thinking if that was the case, why did it have the software on in the first place, why not supply a car with it already removed?

So for a month before it went in for the device to be removed, I logged the MPG on the same 12 mile journey to a from work. I also ran it up a stretch of motorway, with the speed control set at 75mph.

After the fix I did exactly the same.

The difference was this. Before the cheat device was removed, my car would average 47mpg on the journey to work. After the device was removed, it is now averaging 37mpg. On the motorway test, it would happily sit at 55mpg, since the fix it is down to 47mpg. The difference is equal to about 80 miles less per tank of fuel. There also seems a lack of power, and the engine noise is different.

I went to my dealer, and gave them this information. It was swiftly passed on to their "emissions team". I started getting phone calls from Audi UK telling me there was nothing wrong with my car. Every phone call I had, I was given a different excuse, and informed my case was closed. The excuses were as follows.

The wheels are turning freely so there is nothing wrong.

Data shows nothing wrong.

We said in our letter there would be no change, so there is nothing wrong.

200,000 cars were tested worldwide, so there is nothing wrong.

The VCA in the UK actually tested your model, so there is nothing wrong.

So I checked all of this out. Audi admitted they have no Data for my car prior to the fix being carried out. I telephoned the VCA and KBA to ask about the 200,000 cars being tested. They both told me only a handful were tested. I have an email from the VCA, stating that they were only tasked to check a couple of Skoda's in the UK.

So its been ******** after ******* from Audi UK.

I have already taken the next step, in order to get Audi to acknowledge there is a problem.

But I was wondering, Is anyone else having issues with anything I have mentioned above??

Many Thanks in advance!

 

[Ash Carr]

Hi,

I just registered after googling and stumbling upon this thread after digging through the forums.

I have the exact same symptoms you've described on my 2014 A5 Coupe 177PS S-tronic Quattro. Frankly I'm searching for grounds to reject the car since I can't terminate my finance as I've had it just over a year at this point. MPG loss and less power accelerating.

Not acceptable for a £26k used car that would be over 30 brand new with its spec. The insurance is a fortune, the tax is crap, MPG was pants anyway, and now I'm putting even more diesel in it yet getting less power. I accepted those compromises for "ok" MPG of around 40-45 and great power and AWD. Now its much muddier and is getting low to mid 30 MPG.

I don't like my chances of getting out of my agreement, but would really appreciate your emails from the VCA as that may help my argument along with other customer accounts.

Cheers

[Sturead]

Hi Ash,

search on Facebook for The Volkswagen Diesel Customer Forum (Emissions Scandal) and join that group.

There are plenty of unhappy people discussing the cheating lying VAG group on there, sharing what they are doing to get VW to acknowledge what they are.

i can chat easier to you on there.

regards

[Ash Carr]

Hi,

That's great, thank you very much for the information, I'll have a look and perhaps end up with a favorable outcome. 

[alan eastham]

Reading these horror stories, I guess I'm lucky to have only noticed 10% increase in fuel consumption and no change in performance on my 2.0TDi A3