Audi Connect Help!

[Tran$porter]

Good morning all,

I have now collected my A8L 2016 and this morning chose to set it up.  I installed a data sim into the sim slot and got that working, I connected my IPhone via blootooth no problem.  All the features of the Audi connect are working correctly bar one issue.

 

I had to create and account online for audi connect services eg. Google map destination transfer to car etc.  This was no issue all went well until the web site gave me an eight digit pin to enter into the car.  I did this and the car says 'incorrect code entered' or something similar. I've tried several times but no luck.

 

Does anyone have any advise or come across this before? 🤔

[Audi Owners Club.]

I would think it best to contact either the Audi dealer or Audi directly to ask them, maybe someone read off the pin incorrectly?