Phone Connection

[steviep]

Hi

Just wondering if anyone has had any issues connecting phone?

I have a A3 1.5 Saloon 2017. My phone (Samsung S6),connected with MMI initially but has since failed to connect. Phone indicates it is paired with car and MMI says it is connected but it wont make any calls or access directory, yet i can play media files. I have tried removing and reconnecting several times also tried with other phones same problem.

Any ideas

[Steve Q]

Hi Steve welcome to the forum :) 

You'll find the members on here are a friendly and helpful bunch :) 

Have you spoken to Audi about.the issue? If you've tried multiple phones then clearly.it must be an issue with the car. Sorry if I'm.stating the obvious.

Sorry I can't help.nore 

Cheers

Steve 

[steviep]

Hi Steve.

Gave up trying to sort it myself. Got intouch with local dealer. Told to bring it down and they would sort. 1 hour later and still not working. Car booked in for further investigation. 

Steve 

[Steve Q]

1 hour ago, steviep said:

Hi Steve.

Gave up trying to sort it myself. Got intouch with local dealer. Told to bring it down and they would sort. 1 hour later and still not working. Car booked in for further investigation. 

Steve 

Well at least that's some sort of progress as it means you know it's not.you doing something wrong. Let's hope it gets sorted soon :) 

Cheers

Steve

[Trevor]

Hi Steve....welcome to the Forum

I wonder if it has anything to do with the contacts being on the SIM and not the phone itself?

good to have you onboard

Cheers,  Trevor