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I missed a call from the directors executive customs relationship manager too. I Will give her a call back tomorrow and see what she has to say but I think if everyone emails Andrew Doyle and the customer services email addresses and expresses their concern over the safety of their audi vehicle it'll hold much more weight. We Can refer to this group where there are tens of affected customers with this fault so there's some sort of trail.

If it's a 2018 car then as Gareth says it should of had at least 1 service of some sort irrespective of the mileage. Is it an audi dealer or an independent? Sounds like you should be careful.

Thanks for the detailed reply Gareth. the salesman rang me to apologise and say that having checked further it was on a 3 year lease and the keeper handed it back without ever having it serviced. He added that I was right that it should have had 2 services during last three years, so I have walked away. my search continues! thanks again for the advice rob

Thanks Rob, I think Richard’s advice to be careful, warrants respect. ‘One owner, haven’t seen the V5 yet’. Disbelieve anything you are told until you actually have the hard evidence in sight. You won’t go too far wrong if you follow that principle. My gut feeling for what it is worth - and I could be well off the mark - this car may have been on a PCP lease, and the person leasing it may not have wanted to pay main dealer prices for servicing, and being mean!, and accepting it was not being kept beyond the 3 years, decided to take the cheapest option with regard to whatever servicing ( if any) was carried out. It could (in caps) have been serviced by any number of outlets who weren’t linked to the VAG system, so the servicing record could not have been recorded in VAG’s system, and there aren’t service books any more. No main dealer service history, but any retained receipts? Others at independents? Are you actually certain from the ‘small print’ that the main dealer warranty is any more comprehensive? Anyway, realistically, I think there is a fair chance that you will be convinced to buy it, irrespective, since logic suggests Rob, you would otherwise automatically discount it. Good luck with whatever you decide, and perhaps you would let us know how you get on. Kind regards, Gareth. p.s. The full story rests with the one-owner, so attempt to contact that person. Reg. April and first service in March, suggests it was first serviced when it was handed back in at the end of its 3 year lease.

DONT GET ON YOUR PAINT BUD I USE SLIK 50 FOR 40 YEAR NOW

Hello Rob, Thanks for being in touch with the forum. Exactly how old is this car you are going to be looking at? As I understand it, the car can either be set on a Longlife schedule - usually if it covers a reasonably mileage - and generally the servicing comes around at c18k miles, or c18 months. The alternative is an annual service schedule where lower than average mileages are covered. If this car has covered 17k in xmonths since new, then you can work out how many services it should have had at a minimum. Do you know the history of ownership of the car? Surely there must be others about that could be considered, since the explanation you are being given sounds like ‘a salesman’s excuse’. Kind regards, Gareth.

Erm, forgive me if I have missed the point, they only want vehicles between three and six years old with nil milage, I expect the que will stretch round the block to give them nearly £800, most of these cars will in all probability never have any problems also there is no mention of the components changed during the two services and I would love to see the list of whats not covered on the extended warranty, yet again media manipulation of the average owner. Steve. Well spotted Richard.