Leaderboard

I bought my audi s3 in nov 2020. From the very beggining it had issues with crashing software, warning signs, no voice control and apple car play. First audi told me that they know about the issue but the issues seem to go away on their own. After it didn’t go away I brought the car in in ferbruary 2021 but they couldn’t fix the car quoting no software update. After the car became unbarable I tried to bring it in in Novber 2021 and they called me a day begore my appointment to cancel saying nothing has changed. So dismissed twice at that point and didn’t check my car even thiught it specifically said in one warning signs contact service immidiatelly. The car finally went back in two weeks ago for a silent recall regarding software. When they were trying to upload the software the whole computer crashed and car was undrivable. I was contacted that they need to send an official technical report to audi because they can’t proceed without official guidance. After two weeks they finally ordered a new gateway control unit that aparently broke, did a overnight test and returned the car to me. When I received the car back it had 10miles of fuel in it where I brought it in with about 150miles. After driving the car out of the service I realised that the car has no applecar play on it, even thought that was one of the things they said they checked and wasn’t faulty anymore, has no cruise control, no satnav, no change of driving style(audi drive select unavailable), drive select button doesn’t work, parking aid button doesn’t work, display shines brighter than a christmas tree with warning signs, and there’s no bluetooth. All of these functions were available before and I’m wondering what else is missing that I haven’t clocked yet. I’m bringing the car back on monday and I’ll be demanding them buying it off me for original price.

Hi I personally would be more interested in having the diagnostics and sorting out whatever comes up from that before finding new and diverse ways of making a good car in to a wreck. Steve.

Loads of documented cases. Audi are still working on a fix but do t seem to quick or bothered about sorting it.

I purchased an Audi A3 40TFSIe in April 2021. I did not experience any major problems during the first 12 months of ownership. However on the 14th April 2022 the car had its first service at my local Audi dealership. On its return the car was pretty much broken. I can no longer select the required E/V mode i.e. Battery, Hybrid, Battery Hold, Battery Charge and there is no display on the instrument panel showing the current mode that the car is operating in. I cannot select the DAB radio or the SatNav and the MMI screen regularly displays a message saying 'Loading....Please Wait' The car was returned to the dealer who attributed the problems to an incomplete software update and the car was returned to me in exactly the same faulty condition. A further booking was made with the dealer who promised to apply a new software release which would fix all the problems. This booking was cancelled by the dealer the day before the car was due to go to the dealership. I now have a car that is completely unfit for purpose and have no indication of when these problem will be fixed. I have contacted Audi Customer Care but to date have received no response. I would be interested to hear if anyone else has experienced similar problems and any advice on how I can get these problems resolved will be greatly appreciated.

Id still be speaking Audi and Audi customer services. But I do agree I think you're stuck with it despite Audi not giving you the information. You could always speak to trading standards, citizens advice or the motoring ombudsman.

Yes, we are having identical problems. It’s been almost six months now and still no sign of a fix. The car also fries, rather than charges, the phone and doesn’t always restart in one, after stopping at traffic lights etc. Audi make sympathetic noises but they shouldn’t be selling the 3 series knowing there are major issues with it.