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This is what you have to remove to replace the whole thing. The other picture is the new pipe unit minus the thermostat but please note the three screw holes on the right for the screws, and last but not least the rubbish silicate bag, what soon thought that was a good idea is anybodies guess.

Should be a great tow car.

I sympathise with you completely. I had a call from the Audi dealer on Thursday, to advise me that the new alternator has arrived, and that they will fit the part and the vehicle will undergo extensive road testing. I asked the service advisor if she had heard from Audi UK because I have rejected the vehicle due to it not being fit for purpose and I have lost confidence in the vehicle and brand.... obviously from her response she had not. I called Audi UK to ask for an update and was told as this is now with the Dispute Reolution team, it will take 6 to 8 weeks for a conclusion. Audi UK and the dealer need to start talking. I have been provided with courtesy cars ...... all Mercedes. They have not been like for like replacements but at least it is something. The funny thing that happened in the week, was a call from the local Audi dealer trying to sell us a new car as a replacement for my partner's E-Tron. This is the same dealer who has my car. A bit infuriating but amusing. Will keep you posted.

As an ex main dealer senior manager. There are many factors with warranty/extended warranty you should consider. whilst it is possible to maintain warranty outside of the dealer network by using 3rd parties with genuine parts. You will loose out on what is called good will. Good will is an extension to warranty that is often contributed by the manufacturer and dealership network franchisee. a car coming to the end of warranty your extend your good will cover into a 4th year when outside of warranty. Whilst you may pay for parts or labour good will is a measure of brand loyalty and can often be 100% of the cost. an example of how this works; customer services their car for the first 3 years at the same dealer franchise. within the 4th year of ownership (prior to the next due service) the engine throws a warning light. This is diagnosed at the main dealer as a fault with the oil pump. The cost of repair and diagnosis is £890.67 at the cost of the customer. The customer requests support (discount) this is raised as a goodwill claim. The manufacturer approves the claim, based on brand loyalty or other factors such as frequent servicing or customer has bought into the franchise prior (good history). The main dealer with the car on the ramp is supplied the oil pump free or charge. The customer is required to pay the labour only (£235). A lot of customers are not aware that there often are historical campaigns that are hidden with known faults or failures. These often never get issued as a recall, unless safety related or faults likely to happen within warranty periods. As a result there ste goodwill campaigns that dealers have access to which could save you a lot of money. DSG control unit for dual clutch transmission have always been an issue since day dot. Lots of campaigns. I’ve seen plenty of these replaced at 0 cost on 3-6 year old (VW, Seat, Skoda) vehicles. this is by no means saying stay with main dealers but consider whether you can carry out servicing in a format that may entitle your vehicle some goodwill outside of warranty by doing so.

It is most likely a CV joint. You can test it by putting it in a gear with the engine off, then crawling under the car and clamping the drive shaft with self-locking grips (e.g. Mole grips). Rock the shaft to and fro to detect any play, which you will hear and see if the joint is worn.