Hello Matty,
Arrange a visit to your local Citizen’s Advice Bureau, and ask their advice on how to make an official written complaint to the selling dealer.
Kind regards,
Gareth.
Hi Gareth
i agree with your logic
as for finding a replacement gearbox i have now found one and its local to me
the guy i was messaging was a complete waste of time and had little to no knowledge of the type of box i needed
hopefully my car will be back on the road sometime next week
oh the joys of Audi ownership
thanks again all