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Steve Thanks for the technical information, that all seems to fit together and aids my understanding. Many thanks

OK - good luck - I was advised by Listers that the Alternator failure can kill the battery - but this would be established post repair with a road test. I would expect this to also be replaced as a consequence if it was proven not to be charging. But Leicester should be ordering the parts and booking your repair in not messing about with further investigations. Mine failed on a Tuesday I think and I had the car back the following Monday all fixed, road tested and valeted......

No payment required Liam, though I daresay the administrators would not object to a donation. All we ask is that any advice you receive is aknowledged, and that you post the outcome of each problem so that others may benefit from shared knowledge. It used to be called common courtesy at one time though it is far from common now.

I'm not surprised that their customer services team have been told to stand down if there is now a legal case moving forward. I'm not trying to defend Audi as their actions are awful prior to this, but it would be entirely expected to not be able to pursue a customer services resolution whilst legal proceedings are in hand. However, I see no reason why this would prevent the warranty works being undertaken. By their own admission there is an extended warranty in place and they are of course throwing the dealership under the bus there for not telling you. I guess really it depends what your objectives are now for a resolution as to how you go forward. They cant deny you the warranty because you have lawyers involved - the warranty is the warranty, but I suspect you will want and need more than just a warranty fix here to resolve this to your satisfaction. If your car remains unrepaired then Hull should undertake this and the Audi email doesnt say they wont. But they wont discuss with you any other remedies, goodwill etc whilst there are legal proceedings. I would talk to AA Legal and see where thats heading to see what your best course for a positive outcome is. My own experience with audi executive relations is that I have generally got to an outcome that I found acceptable, aside from all the very real issues with the continued failures and lack of recall and resolution.

Hi mate sorry for late reply and thanks for above information I got new part fitted cleared codes took car for a run and now all lights are off rechecked to see if any codes and there isn’t any thanks for help much appreciated

Watching with interest. how do you find the launch CRP123E code reader ?

It would be worth trying Ebay which has a variety of door card clips for sale.

Thanks, yes a bit odd because I picked up my Q3 on 19th July but maybe 4142 is not necessarily the previous version to yours but maybe the latest specific to Q3. Who knows? Same MMI version makes sense I suppose.

Welcome Paul and thanks for joining. No doubt you would know, or be able to find out if all three are identical or not. If they are identical - option:- Buy one from Audi, then buy 2 matched tensile strength ones from on-line suppliers such Kay’s. Appreciating that buying from Audi will not be the most economical route, it will be the safest, and factoring in the labour-free DIY replacing, it’s always better to ‘invest’ in the known correct parts. Kind regards, Gareth.