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Showing content with the highest reputation on 11/13/2024 in all areas

  1. Hiya mate yes! All solved update the ECU software from 1004 to 1005. That’ll fix the cold start issue. Join the SQ7 UK & Europe owners Facebook group
    2 points
  2. Hi the filler plug is on the passenger side near the drive shaft, the drain plug is at the bottom, the filler plug is a mission to release, you might need to get the car up quite a bit to get enough swing to use a breaker bar. Steve.
    1 point
  3. If it's anything like my 2002 A6 the imobiliser system has 3 components the instrument cluster, injection pump and ECU. Yours could be the same. To save yourself heartache I'd recommend you send your current cluster off to be repaired. Lok an eBay as there's companies that offer this service. You'll be looking at around £300+
    1 point
  4. Paul. Don't be too lavish with praise for Mercedes. It has joined the club of manufacturers throwing their customers under a bus. By the way, it is a timing belt, not a timer belt.
    1 point
  5. Hi all, I’ve just picked up this wee S Line Quattro 2.0 Tfsi and I have to say I love it!! Great wee car! I’m based in Northern Ireland.
    1 point
  6. Welcome to the forum you'll find the members on here are a friendly and helpful bunch 🙂 looks lovely 👍
    1 point
  7. Danny. If that is a true reading, although it does seem very low, I suggest the battery is clapped out because of an internal fault. It would be wise to get it professionally tested before splashing out cash on a new battery and ensure you get it coded to the car.
    1 point
  8. Please let us know how you get on Sam.
    1 point
  9. Yes checked the online bits before viewing it, and service bits when we viewed. All good!
    1 point
  10. Happy to report that the temperature this morning was 5 deg C. Heated wing mirrors worked as they are supposed to. So it does look like the Instruction manual is correct and they are dependent upon the ambient temperature. Minimum of 5 deg C appears to be the start point.
    1 point
  11. Well got the car back the dealership say they cannot fix it also tried 2 new cars one works one doesn’t. They did a technical update to sort Mmi which works and booked me in for a week in December with a hire car. When I got home and put key user in etc mirrors now heat up fine. Still going in for stalling or just cutting out my partner has the same issue and she is in a long term hire car for that.
    1 point
  12. Gareth, they had umpteen presentations of evidence. All set out clearly to all levels of customer support from CEO International down to the dealership level and all customer facing levels of Audi UK. For reasons of their own, they refused any reasonable support for my premature failed timing belt. I can only conclude that nothing I could do to support my reasonable and rational contact with them would result in Audi UK doing the right thing and protecting their brand in recognising a bad quality failure on their part. This case should make anyone contemplating an Audi purchase highly cautious over whether they will receive the expected vehicle quality in return for the price they are to be charged for an Audi car. Audi car buyers beware.
    1 point
  13. Following on from Gareth's advice, check for a Cambelt and water pump change, check to see proof of gearbox oil services and quattro system services.
    1 point
  14. Sight of a full service history would be essential to my mind, particularly as Quattros get thrashed more than most cars,
    1 point
  15. I have a 74 plate A3 sport which is currently at the dealers been for two days with no heated mirrors. My partners car is the same age and model, I had to take it in to the dealership to show that even at 15 degrees outside her mirrors heated up fine. This is my fifth of this shape all except this one the mirrors heat up, mine have not worked since delivery, and it is so dangerous on misty damp mornings. I have to clean when I leave for work and wipe again part way through on a 15 minute journey. I know that my car has also had a technical upgrade to the software to sort a plethora of issues on the mmi. If it is set to 5 degrees I guarantee I will be speaking to customer services pointing out it is dangerous. From what Sam said above it would appear some are fitted with different control modules and mine is one so probably without admitting it Audi have realised they have messed up again trying to be too smart.
    1 point
  16. Hello John, I’ve tended to stick with Gates, but ideally buying a genuine VAG. water pump. Some might suggest Dayco to good effect. You’ve now got other options, such as SKF ( once a very well respected manufacturer of bearings), and INA - also bearing manufacturers. Whichever you use, I would recommend you renew the auxiliary belt at the same time. Kind regards, Gareth.
    1 point
  17. Hi Gareth, Yeovil Audi did the first two services and fixed a failed MMI Unit (this blew on a trip 7 months from new). I switched to the independent as I wasn’t happy with their approach to servicing and the hourly rates. The independent has added all my services to the Audi System. All parts, oils etc are as per Audi specifications. He is VAT registered. I have used email recordings all all dealings with Customer Services and Audi Executive Office since their initial rebuttal. I have also extended my communications to Audi’s MD in Germany. His PA called me today. Lots of empathy and they have made contact with the UK side. A further member of the UK exec team is now reviewing my case. I made a recommendation for their Poole Audi dealership to liaise with my engineer. She said she will consider this, review all my notes and the case in general. She will also speak with their senior motor technician (which suggests that none of the Customer Service Team bothered to do so). I got the impression that the some of the Audi people I spoke with didn’t even know what a timer belt is- never mind its lifecycle. The latest is, the new exec will contact me again tomorrow with her outcome. The German MD is keen to check on where my Q2 was produced and ensure the issue isn’t systemic. update to follow when I hear more.
    1 point
  18. Many thanks for the additional information Paul. If you expect (and plan for) Audi using any means of getting under a snakes belly with a top hat on, in an attempt to avoid paying any contribution, you won’t be disappointed. Based on the above, I’ve attempted to summarise as follows - warts and all - some of this results in more questions, but:- You bought the car new from Audi Yeovil, but they haven’t subsequently seen the car for regular servicing. You have used an independent to service the car, even during its 3 year warranty period. That independent has only used genuine Audi service parts, and only oils that can be proved to meet Audi specification -? Has the independent registered these services on Audi’s computer service record? If not, do you have itemised copies of all services carried out? When was it last serviced and at what mileage, and when did the cambelt fail in relation to both service mileage and date? Can you confirm the independent is VAT registered? Have your dealings with Audi Customer Services been recorded in writing? A detached viewpoint:- Due to the car having covered only short trip mileages over the last couple of years, coupled with the fact that the S/S has always been deployed, this belt has had a hammering over its short journeys and regular s/s restarts, compared with if it had been used for regular long distance use. Having said that, it should have been capable of withstanding this use. I hope all of this doesn’t present too gloomy a picture, but as I see it, you have lost valuable browny points by not having a ‘genuine’ Audi servicing history. I think your mechanic is absolutely right in not touching it at the moment, but you have to consider how long it’s likely to take you to reach a situation of receiving any contribution from Audi, while the vehicle remains dormant. I genuinely wish you good luck with this since it should not have happened. Perhaps you could come back to us Paul with the answers to the above. Kind regards, Gareth.
    1 point
  19. Hi thats what cracks me up when people waffle on about only ever buying Audi parts, the whole range is made by someone else and packaged in the Audi boxes so if you want to buy something thats possibly three times the price from the dealer, Knock yourself out, example my oil level sensor £168.00 plus vat from Audi, local motor factor sold me a Febi unit for around £80.00 all in and guess what when I matched the numbers on the casting they were identical except some wag had ground off the dealer logos, Quantum oil is made by Q8, drop links by Lemforder, engine mounts by Febi, I suppose it must be a great consolation when you are pot less knowing you gave your all for the VAG cause. Steve.
    1 point
  20. For reference in case anybody stumbles on this thread the original part number is: G052549A2 and the QJY manual gearbox takes 2.5ltrs Castrol also list 75w 90 but i think ill stick to the OE stuff above from Audi
    1 point
  21. Cheers for the reply Gareth, I'm actually a retired mechanic myself but i come from a Japanese brand dealership so im relatively new to the newer more electric Audis. I only bought this A6 to treat myself. Ive recently done the clutch with flywheel on it so thought id treat the box to new oil
    1 point
  22. Hi Gareth, I had my Q2 serviced at least annually from new. I used a qualified independent. He is highly experienced covering all VW Group, Mercedes and even premier brand like Porsche and Ferrari. He only uses official Audi parts too. As soon as the car indicated ‘service due’ and/or it was MOT time, I would book it in. initially, my journeys were long, 150 mile round trips for work, 3 to 4 days a week. Since 2020, the mileage dropped significantly with shorter journeys. I left start/stop on auto- always. I didn’t pick up any guidance to use this sparingly. My dealership (Yeovil Audi) encouraged me today to speak again with Audi Customer Services and see if they will liaise with my motor technician. At the moment the car is off road and my engineer has told me once he does any work on the cam belt repair, then it’s curtains for any Audi goodwill. I shall keep you updated.
    0 points
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