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Worth Looking for a second hand one on eBay and include international sellers. The aftermarket alarm could present you problems down the line. Especially as your car should have come standard with an alarm.

Many thanks Amelia, Well worth putting on the back burner in terms of the worry file. It’s not uncommon for a variety of things to go wrong, and very often I find I just can’t worry about the latest one for a couple of months, because I’m currently too busy worrying about other thing! Take care, and have a great Christmas. Kind regards, Gareth.

Hello Amelia, Sorry to hear of your issue. The fact is, you can pontificate, assume, guess, the outcome between now and the time the fault is found. Hard fact is:- the car is currently unroadworthy, and it has to be fixed, and someone has to eventually pay. Priority will be to get the car booked in without delay ( good luck with that!). It could be as simple as a blocked filter in the pump/s so worth looking on the bright side. Meanwhile, carry a supply of multi surface cleaner bottles filled with washer fluid to be able to stay as safe as possible in these conditions. Warranties?? always a topic for discussion, but the devil is in the detail, and the detail has to be read, but seldom is! If you work on the assumption ( now it’s catching!) that warranty companies are very experienced in getting under a snake’s belly with a top hat on, to avoid paying, then you will not be too surprised at the outcome. Perhaps you could keep us up to date Amelia. Kind regards, Gareth.

You're welcome please keep us posted on how you get on 🙂

Lisa. I think your expectations of finding a buyer who will both treat the car well and give what you consider to be a good price are unrealistic. We all believe our cars are worth more than buyers will offer, so it is a shock to discover how little even a six year old car will fetch.

Hey, No I did everything from the passenger side. Unless they're planning on changing the whole Matrix?? The core replacement it's self, I wanted OEM ( They use Mahle) but no where had any in stock so I used these from Autodoc. ( see attached pick). As for your warranty they should definitely be covering it them selves!!! If you have finance go through them! It's much easier trust me.

RESULT!!! So I finally got round to swapping out the heater core and it's done the job! It took me a total of 2 hrs and I'm not a mechanic! Every garage I took it too either didn't want to do it or said it would be £1500 and 2 days to do it. I'd say give it ago your self, it's fairly straightforward. There's 2 things I'd change if I had to do it again... number 1 don't get drunk the night before 🤢 spent way to much time upside down for that! And 2. Get a flexi drill bit to get in the small spaces.. there's so many screws!!! I'd recommend whilst your there changing your pollen filter.. mine was disgusting! Also disconnect the battery first, for when your unplugging the air bags. Other than that the only additional thing I had to take off was the blower motor on the back of the pollen filter, this gives enough room to slide the core out, in turn of this undo the 2 bolts on the media unit and slide it forward an inch. It just helps with the room

Welcome Leighton from the Homeland, I think Cliff has a fair point, otherwise it would be difficult to justify why you would want it to be connected while in their workshop - unless you don’t trust them. If that is the case, then you would be better off searching for an alternative trusted garage - such as an independent. I think many people would need some convincing about the benefit of having a 6 year old car serviced at a main dealer, unless you have some out of manufacturer’ warranty that ties you into doing that. Kind regards, Gareth.

I suppose there might be privacy issues if the possibility exists of you filming or even publishing names and faces of staff at work. Which is very convenient for the dealer because you also can not see what is done or not done to your car.

Hi, I had very little knowledge or experience with cars, so the steps I mentioned earlier were as far as I could manage on my own. Fortunately, I found a mechanic who was able to assist. I’m not entirely sure how he managed to slide the core out, but he did, and he replaced it with the part I had sourced. That resolved the issue completely. I believe I paid around £100–£200 for the repair, which was significantly cheaper than the quotes I had received from Audi and other garages. From what I saw, a flush might have worked as well, as the old core was clogged with a lot of debris. If you’re facing high repair quotes, it might be worth trying that first. Sorry I couldn’t be more helpful, good luck with your repair.

I do some times wonder if I am sitting on a 440v time bomb. But, at 81 if you got to go, it's nice to be on top of the one you love.

I agree with Gareth, you need to be speaking to the warranty company asap. As Gareth has suggested it could be something as simple as the expansion tank cap not sealing properly.

Hello Steve, Common issue? - I would be sure not. Abnormal? -yes. This car should not use anything like that amount of coolant in a year, let alone 250 miles. Simply get this investigated under your extended warranty, without any DIY investigation or fiddling. Warranty company? Could be as simple as a faulty reservoir cap, or anything more serious from there. Perhaps you could let us know how you get on. Kind regards, Gareth.