Afternoon All,
Sorry to continue this thread, but I have to take out my frustrations on my keyboard. I bought an Audi approved A3 1.5 tfsi and am having all the same ‘kangaroo in the engine’ problems as everyone else. I brought the car in October 18 and although the problems were there from the start I just thought it was me and the fact I had just changed from a diesel A3. It took until Jan 19 to realize there was a problem, so I booked it in at the Audi dealership. They told me there was a problem with certain 1.5tfsi engines and a fix would be available the 1st quarter, I periodically kept phoning them to find out about the fix to no avail. The 1st quarter turned into the 2nd quarter and still no fix. On the advice of the Citizens Advice I have written the dealership a letter stating the problems, including an email chain where they admitted there was a problem with the car. Even though I have had the car for 8 months and Audi have had the chance to repair the car I have requested to return the car. I am awaiting their response, but I am not holding my breath as they promised to phone me back many times.
If I don’t get a satisfactory response I will use the Motor Ombudsman, as I paid a lot of money for my car and it is still not working as you would expect. If anyone else has already gone through this process I would appreciate it if you could let me know what the Ombudsman said as I am losing faith that they will be able to help me.