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Nita

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  • First Name
    Nita
  • Town / County
    Liverpool
  • Audi Model
    Q2
  • Audi Year
    2019

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  1. Our car has had the software fix and it seems to have solved the problem, for now anyway. Still a slight hint of losing power in second but I’m a bit paranoid about the engine now. It’s not a patch on the 2.0 diesel. The dealers were extremely unhelpful. Last Audi for me I’m afraid.
  2. Audi now say they have the software solution available! Bit sudden. Will update when I have more info.
  3. Already written to Audi. Little progress.
  4. I bought a Q2 with this engine in March 2019 and it has the fault described here - flat spot when accelerating in low gears. The dealer and Audi UK acknowledge the fault but have so far only offered unspecified financial compensation. As far as I am concerned the car is not fit for purpose and should be replaced under consumer protection law. The so called software solution has obviously been “in progress” for over a year with no realistic end in sight. Audi should not be selling this engine or at least should automatically replace those that display the problem. May write to Which magazine to publicise the problem.
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