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Ross Gilsenan

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Everything posted by Ross Gilsenan

  1. Hi Steve Thank you for sharing your feedback and the "data"(for want of a better word) from Goodyear. I think it's terrible the way the ball is pushed to the consumer to do all the chasing and follow-up with independent tyre consultant. Like I said in previous post, as an individual person, they are fobbing people off left-right-centre. There are ways that this can be collectively presented as a consumer group and I'm currently looking into it. I work a lot with the investigation teams from a media and documentary background, and I'm speaking with some friends within the team to investigate a way to move this forward and put the ball back in their court. My tyres have been with them since May and still no feedback on their findings. As Gareth mentioned, I have retained one tyre and sent them the other 3. I was able to take pictures of the ones on the vehicle in it's natural stance where you can clearly see the split forming - Tyre pressure was captured and the console computer showing pressure to account for correct settings. You are 100% correct about Audi and they should be more interested in the failure of their OEM wheels and tyres. They must have similar customer complaints or records of this failure. I'm pushing goodyear for the formal findings and feedback so I have my own report and then progress things from there. I never want to experience a failure like that again and I was so lucky to bring the car to a controlled stop. Good luck with yours mate and I'll be sure to update the page on any progress from my side.
  2. Dear Admin Is there a way I can get all these posts compiled into one zip-file - I'm also doing the same across other forums in a bid to escalate this safety issue. My reasons are twofold - I feel that each costumer as an individual claimant are being "fobbed-off", but more importantly, this is a SAFETY issue - We only hear about the people who are sharing their experiences, what about the people unaware of this common failure and continue to drive without checking, or the people that have had a major RTA or heaven forbid worse... Somewhere in the process, something is going wrong that is resulting in the tyre failure - We can't all be driving with under-inflated tyres and accidental impacts - Can we? If I could get a copy of the posts on one file, it would really help in the preparation of a consumer case. I can't believe all the pictures here of a same failure and still, it is happening to some poor driver again and again. Any help would be most appreciated in advance.
  3. Hi All. I'm in exactly the same scenario on my RS7. I've had quite the scare with a blow out at high speed and one at approximately 40 mph... Not a nice experience and tbh, totally unacceptable. Further to that, I checked the rear tyres and they were also demonstrating the exact same failure to the front! This is a failure of the tyre and one which is clearly a common one... So far, I have raised the issue directly with goodyear. The tyres have been sent back and awaiting their response. However, this is clearly a safety issue and one that has not been rectified over time. I can see owners raising this issue from 2013 up to 2019. The only reason I came by across this thread is in relation to doing some research to take them on with this issue. I was saddened to read about a clear failure in design happening to so many people.To date - All 4 tyres have failed with the exact same issue - Scary!
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