LynG

Hi guys Just an update Since I got back to the UK, the French garage has lost all interest in communicating with me despite me getting emails translated do I'm giving up on them. I've hired a Ranger and a trailer and I'm off to pick the car up tonight. I'll fight my case with the car on my doorstep, at least I can see it. I'll be in touch. Lyndon.

.. grateful !! Damn predictive text!

P.s, thanks for replying, I'm really great full to everyone on here so far.

Hi Gareth Bridgend Audi have been helpful so far, I'm not ruling the main dealers out, my next step is to submit a report from the French garage of the condition of the engine and probably cause. I then have to wait for Car Supermarket's response.. in an ideal world, I'd like them to repatriate the car and get it repaired by Audi.. I'm not sure I'll get that but if they admit that their mechanic didn't change the belt and kit, then I have legal cover with my car insurance and after outlining my problem with them yesterday they asked me to cc them in all communication as it's a case they'll take on.

Thanks Steve, I hear you regarding main dealer fees.. my local one wanted £320 to change a set of rear pads !

Hi Steve Thanks for replying, more updates from earlier.. I bought the car last year with 49.5k miles and a full dealer history... however, the dealers doing the servicing didn't replace the timing belt when the car reached 5 yrs, maybe they offered it and the then owner refused, no idea.. so yrs, the belt is more than likely original. I've found out today that my car insurance has legal cover against negligent garage repairs, so between the incriminating emails, photos, report off the garage holding the car and legal cover, I'm fairly confident of getting Car Supermarket to eventually cover all costs.

Hi Garet (Gareth ??) Thanks for your reply, I will now be looking first of all into the digital history to see if the belt was changed at 5 yrs, I'm not the most diligent, my understanding on buying the car was that it was due at 75k. Bridgend Audi have confirmed the digital history and given me a printout (yesterday) The car went back to car supermarket in Feb with a squeaky roller (as mentioned earlier) I assumed it was an auxiliary belt.. they themselves said it was a roller and they eoild change the timing belt and kit. It took them 5 weeks, I had various emails saying parts were hard to source/ wrong kit turned up blah blah blah.. I work away a lot and was just glad to get it back. As an addition to this, I put the car in to Bridgend Audi in May for a small phone charger socket repair, I asked them yo check if the belt was correctly done. They said they gave the car a "'health check " but refused to confirm the condition of the timing belt in case they incriminate themselves... anyway, the car was running perfectly to I assumed it was ok... big mistake. The original seller has emailed saying they will repair the car if I can prove beyond doubt that it wasn't something else which caused the failure.. I will keep this thread updated in weeks to come for anyone interested in following. Thanks all. Lyndon

Hi Steve I replied but not sure If I correctly quoted you..

Hi Steve Thanks for replying so promptly, since I wrote that, the garage I bought it from (Car Supermarket) say they changed the whole kit, belt, rollers, pulley etc but that was 4k miles ago... I just cannot see it, anyway, I have to get a report from the French garage, then translate it, then send it in, I have a written 2 yr warranty on the job, they say they will honour it as long as it wasn't something else that caused the failure.. they should honour it anyway in my opinion, the car only has 58k miles with full dealer history....👍

Hi guys/gals, please help ! My car has 58k miles on, it's a 2.0 tdi black edition and I love it.. last week in France it ground to a halt barely running. Back in Feb, the garage I bought it off changed a squeaky timing belt roller, putting the old belt back on. I have had a garage in France take the cover off and the belt..although still on, looks almost shredded through ! Did they over tension it ? Should they have replaced the entire kit, including a new belt ?please help.. I don't know where to turn.