chris.brig

I got my replacement 3 months ago and was fully specced. The main things missing were the door lights, and footwell/ambient lighting. I think it really depends on what spec you ordered/when you ordered it. When Audi gave you all the order forms to sign it should have included the spec. Audi Beam and extended ambient light package should have been on there? My first build was ordered May 22 and delivered October 22. The replacement car was collected 3 months ago. Specs change from time to time. They may offer you a refund, I think it depends on the dealer and what was agreed on order. I would approach Audi UK, if you don’t get anywhere with local dealer. That got things moving. Audi Teesside have been great I have to say, even had an s3 as courtesy interim. Check through your original documents. Make a formal complaint to the dealer, take it to AUDI UK if not getting anywhere. The dealers get a kick in the backside and tend to get things moving. Refuse a refund on the missing options see where it gets you. Chris

I read that thread, hope you can find a donor engine mate.

I’ll be honest I drive 8 miles to work and back, and day trips at weekend. It’s nice, fast enough for what I need. I think the biggest wow are the matrix lights, but they seem to !Removed! of truck drivers on the motorway!?! …its the most sensible car I’ve ever owned how about yourself?

Well the new cars here I just hope it has the full spec this time. Did anyone else get any success with the mis specced edition 1. (4.5K miles in and I was just starting to get 47mpg too)

I think the main thing is to make the dealer aware that you are missing standard options. Were you made aware of this at any point in the build and were you given the option to reject the car? The dealer would probably say there’s a waiting list of people that will take the car as it is. DM me your email I’ll send what I have over. Chris

Hi, similar problem and found a solution. Ordered a standard edition 1 with metallic paint but otherwise standard in April 22, got the eventually car nov 22. Couldn’t find the options for the ambient lighting on the mmi, puddle light were in the glove box unfitted, no door lights. No footwell lights etc Asked the dealer and they said several new a3’s had come like this and it was just “how it was” due to the semiconductor shortage, theyd try get an answer from Audi. The eventual solution was £150 refund cheque from the local Audi dealer which I didn’t cash. Radio silence from the local dealer, no answer to my emails. Contacted Audi UK, asked to escalate the complaint. Mentioned ombudsman etc. Local dealer called back asked what I wanted and I basically said the missing parts. Told him that I couldn’t get the ambient lights done privately without loosing my warranty. They called me back a week later and offered a new car on the same finance terms for delivery May 23. Keep current car till then. New car 3 year agreement and same monthly fee. I was never given the option of rejecting the car due to the missing standard features. I didn’t really make a big fuss just explained it’s not what I ordered or expected. let me know if anyone needs a hand with any wording, I can copy my emails. I was very clear from the start I wanted all correspondence by email for the audit trail.