Hi. Looking for some advice regarding an issue with my daughter in laws car. I have trawled forums and YouTube but struggle to find anything specific for this particular model or issue. Apologies if this has been covered but I can’t find it.
The Car: 2017 Audi A4 Diesel Avant Quattro (B9), engine - DETA
The problem: She complained that the cabin never gets hot and she is freezing by the time she gets to work. I have sat in the car when she has returned from work, with the temp set to 28C, and can confirm it is cold in there and that the heater does blow out ‘warm’ (not hot) air at the ‘face/centre level vents’ with the temp set to 28C. Feeling down at foot level and in the rear they are blowing cold.
My initial thoughts were maybe there was insufficient hot water and that the heater matrix was blocked and need to be flushed, I also wondered if there was an issue with the flaps/gates not opening that control the flow through the ducts.
Here are some of the checks/tests I have already done and any outcome.
· Is the heater matrix blocked? When the car engine was hot (90C) I felt the flow and return pipes that go from the engine bay to the heater matrix. I could tell no difference in temperature; they were both hot. My conclusion is matrix is probably OK. (This car does not have those silica bags in the coolant bottle to clog the matrix)
· Are the flaps opening? If I turn the temperature down at about 18C I could hear a motor behind the dash and the air flow went cold, when put back higher, I again heard a noise and temperature got warmer. Could also hear motor when selecting different settings (demister or feet). Tested the same for the passenger side. My conclusion is that the ‘flaps/gates’ are working OK
From the above tests my thoughts are that there are probably no blockages in the matrix and that the control units are working correctly. I am now thinking that although the flow and return pipes to the matrix are hot and we do get warm air, that the coolant isn’t actually hot enough.
The car temperature gauge never exceeds 90C. I then felt the main radiator hoses. The top hose was hot (not boiling hot), but the bottom hose was stone cold!
My thoughts now are it could be a faulty thermostat. So here is the next problem, thinking this might be a relatively ease thing to swap out I cannot find any information (forums/YouTube) of where to locate and change the thermostat on this model.
She did mention that even on the coldest of days (0C) the car doesn’t get above 90C but the radiator fan will be on.
Is the thermostat housed within the water pump or a separate housing?
Where is it physically located?
If in the water pump is that part of the cambelt assembly?
If you got this far reading my ramblings, then well done and thank you! If you can offer any advice and guidance, point me to some ‘how to’s” (for this particular engine) then that would be much appreciated.
Thanks for reading.
Regards, Kevin