jhayman70

Hi Cally. Thanks for your response. You were lucky that you were told the hire car was going to be cancelled. I got a bill for £638.00 from Enterprise as Audi had cancelled the car hire and not informed me. Took me a while to get the money back. I have been offered approx £484.00 for inconvenience but have also refused to take it.... As you say it is about safety, not money. Have a great trip. Jason

Hi A general update on my car. I got the car back after 7 weeks, new alternator and control units fitted. I picked it up on a Thursday afternoon only for it to be back on a low loader 2 days later. More faults appearing. Audi needed to fit more replacement control units and a new camera system. Another 2 weeks in the garage. Picked the car up and the cameras are not working 100%. 2 and a half weeks later and I am still waiting for Audi to contact me. Been a complete nightmare and Audi refusing to buy the car back from me. The saga continues.

Hi Cally Interesting new regarding the DSA. Will do the same. Well, the new alternator arrived for my car 10 days ago and I have not heard a thing since. I had an email yesterday from Audi UK, stating that they are trying to put together a package that I will be happy with. It then goes on to say, if you have not heard from us in the next 4 weeks options will be presented to me. Will let you know the outcome. With regards the courtesy car, mine was managed through Audi Assist, who actually use the AA. The AA use Enterprise who my car is through. The cost of the hire, insurance etc. is being invoiced to Audi UK. This may be an option for you.

I sympathise with you completely. I had a call from the Audi dealer on Thursday, to advise me that the new alternator has arrived, and that they will fit the part and the vehicle will undergo extensive road testing. I asked the service advisor if she had heard from Audi UK because I have rejected the vehicle due to it not being fit for purpose and I have lost confidence in the vehicle and brand.... obviously from her response she had not. I called Audi UK to ask for an update and was told as this is now with the Dispute Reolution team, it will take 6 to 8 weeks for a conclusion. Audi UK and the dealer need to start talking. I have been provided with courtesy cars ...... all Mercedes. They have not been like for like replacements but at least it is something. The funny thing that happened in the week, was a call from the local Audi dealer trying to sell us a new car as a replacement for my partner's E-Tron. This is the same dealer who has my car. A bit infuriating but amusing. Will keep you posted.

Hi Gareth The exact message was "Electrical System Fault, please contact the workshop". This message came up approximately one mile from my house. I called Audi Assist once I got home. An Audi technician called me and told me not to drive the car as it could go into limp mode or just stop altogether. They recovered the car on a recovery lorry. Audi have had the car for nearly 4 weeks now and have replaced the 48 volt unit. The car now needs a new alternator which is on back order from Germany with no lead time being given. I have lodged a complaint with Audi as this fault has been know since at least 2019. As this is a 2022 vehicle, I do not understand why Audi are selling cars with faulty parts and known issues. I am waiting on a resolution from Audi as I have lost confidence in my Q8 and really do not want it back. Jason

I had this message appear nearly 3 weeks ago. Car was towed to the dealer. Seems to be a known issue that requires a new 48 volt unit. If you get this message do not drive your car. The Audi technician told me that this fault could cause the car to go into limp mode or stop working. Not very impressed as the car has only 12k miles on the clock. Still awaiting the car to be returned.