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Mark2

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Everything posted by Mark2

  1. Mark2
    Is this your letter to AA Legal Services ?if so I am an AA member and have settled with Audi so my taking this up would not jeopardise any claim. Would you like me to do that ?
  2. Mark2
    Been thinking overnight that if it is possible to rig a car up with a switch which turns off the alternator charge to simulate its failure then we make a video of what actually happens the car slowly falling apart until nothing electrical works . This could be published on YouTube and we may even get a consumer rights programme to pick it up. Audi could hardly deny a visual of the problem. Does anyone know a mechanic who could fit an alternator isolation switch?
  3. Mark2
    It is clear that Audi are burying their heads and not recognising the issues. It’s just like Boeing or Fujitsu- close ranks guys in the hope this will go away. Frankly I do not know where to go from here. Flabbergasted.
  4. Mark2
    Very happy to help and contact Which but do we want to use the same subject or make our own subject so they are additional cases?
  5. Mark2
    I think you should fight this considering there are a number of us with cars out of warranty where Audi have paid the labour. In my case they paid the recovery charges £300 plus cost of repair and labour plus a courtesy car for a week. Don’t let them off the hook.
  6. Mark2
    Very happy to help and glad you got the right outcome BUT it should not be an individual fight. There should be a National if not a world policy on this from Audi AG. The more I hear about their lack of customer care the more damage they are doing to the brand.
  7. Mark2
    I tried to get motoring journalists interested but guess what, they do no want to !Removed! their pitch with Audi as they may not be asked to review new cars. That is their income forget about the customer being in danger!
  8. Mark2
    I picked up my spare alternator from Bath Audi yesterday and it’s part number is 4N1-903-028-B interesting thst it is one digit different. Makes me wonder if this has been upgraded ?
  9. Mark2
    Hi 88Rs6 My RS6 was 3 months out of warranty and had this problem but perseverance with Audi UK and my dealer got it replaced for free plus cost of recovery plus hire car. I now have a spare Alternator in my garage ready to use if it happens again.
  10. Mark2
    mikeyw you are right but low battery occurs once you have used up its capacity . So if you are driving with the heated seats on, the aircon, etc out is not long after re charging fails that you get low bat. If you had a no charge red light then you would turn off anything yiu did not need and limp off the motorway or to somewhere safe,
  11. Mark2
    It’s not s much that the alternator fails as these things happen. The real failure is the fact there is no warning light to tell you the battery is no longer being charged. The reason Audi gave me for that was ‘ it is no longer a European Directive requirement’. No one at Audi has gone through the ‘ what if scenarios’ , no one has done a risk assessment of what would happen if the driver is not told the battery is no longer being charged. If they had someone would have worked out - catastrophic failure! ! ! This is designed negligence.
  12. Mark2
    David you may be lucky and the replacement only last 18 months, in which case you will be quids in! Some hope.
  13. Mark2
    MikeW the 7 year extended warranty is from the date of the cars registration.
  14. Mark2
    There are 143 posts in this site on this topic. More than any other topic. How do we get anyone with any influence to take notice?
  15. Mark2
    Great now we have Mon Motors with a number of cases. My car is 3 years old, the guy who is on the ball at Bath Audi is Simon Gray and he has helped customers who have vehicles in Bristol. you are right the dealer attitude is ‘ not my problem guv’ this is an Audi design problem we just sell them! Can I contact Audi Germany- yiu can but they will refer it back to the UK - whi have nothing to do with the design! hence the need to get a group action.
  16. Mark2
    FOI worth a try.
  17. Mark2
    I am sorry to say that Audi have closed their ears to this. They are just dealing with individual complaints because we have no cohesive group. I have tried to get Consumer Rights interested but they are not probably because no one has died and it’s such a niche problem. Beyond the 7 year extn all I can get in terms of compensation is their agreeing to pay 1 year extended Warranty. if anyone who knows a lawyer who would be willing to take a class action get them to contact us.
  18. Mark2
    Your fault sequence absolutely mirrors the one on my RS6. I too have decided, having gone through this once I have bought at my expense a spare alternator, which I will carry with me, next time this fault sequence starts it’s an AA recovery to any old garage and they can replace the alternator then Audi can replace the faulty one so I always have a spare.
  19. Mark2
    Sorry to hear another tale of woe. Audi told me they no longer have a ‘no charge’ warning lamp as it is no longer a European requirement. Another law made up by some bureaucrat in Brussels who goes to work on a bike.
  20. Mark2
    Audi uk have also extended the warranty to 7 years from date of registration so do not let your dealer fob you off.
  21. Mark2
    Mine failed and my Audi Service partner has told me that they are keeping the records and have confirmed to me in writing that my car has an extended warranty on this part for 7 years from the date of registration. It is covered as long as they do the work.
  22. Mark2
    Steph, the guy I have known for years at Bath Audi is Sean. He has taken over Simon’s role until he is replaced. He has asked if I could let him have your name he can speak to Bristol first. If you do not want to do that call Bath and ask for Sean, tell him yiu know Mark Hayward with the RS6. Good luck
  23. Mark2
    Steph, that is news to me about Simon Gray, however I have dealt with Monmotors for 20+ years and I will try to get someone else for you.
  24. Mark2
    Simon was very helpful and even gave me the email address if Audi Executive to complain. I am happy if you mention me.
  25. Mark2
    Mine failed in February this year, contact Simon Gray at Bath Audi.
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