I’m of the same opinion. When I call the company they come back with excuses after excuses it’s not their fault and I’m left with no fog lights on the car.
I still think it’s the coding that’s not telling the car the caravan is unplugged, so now left in limbo.
Thanks to name and shame…..
TrailerTREK Tow Bars
196, Fletchamstead Highway, Coventry, CV4 7BB