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markymarkmck

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  • First Name
    Mark
  • Town / County
    London
  • Audi Model
    A3
  • Audi Year
    2016

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  1. Oh fingers crossed for you. I’m sourcing a new battery as we speak to try get it fixed with ours. Do you mind me asking if you’re London based and if you would share your mechanic details?
  2. Thanks for sharing. we’ve still gotten no where. I can’t even get Audi Watford to speak to me, even though they still have our car since May!! It’s so bizarre. We’re looking to go down the independent EV mechanic ourselves. Would love if you could share the part number they needed to replace the old battery. I’m finding mixed results online and Audi won’t tell me directly over the phone. Have also wondered if the VW EV batteries would do the job as they’re about 30-40% cheaper. Would you share the details of the mechanic who sorted yours? thanks a lot. I’m at my whitts end with this.
  3. No I don’t believe it was due to be replaced. But I’ll definitely double check. ah I didn’t realise you were back home. Double the price for the UK. Typical. Brexit is a !Removed! show on every level.
  4. Ours has been a nightmare. Same issue, the casing has come away from the hybrid battery and moisture got in there. Car is atill at Audi Watford and has been for nearly 2 months. Sounds like an identical issue to some of you. Audi have said that as my battery warranty is up (6 months ago). There’s nothing they can do and to fix it will cost £32,000. Crazy stuff. We’re now in a battle with our finance company to pretty much prove this isn’t our fault and that they need to replace our car. They are currently refusing and expecting us to just keep paying them, with the written off. I don’t believe our fully comp insurance covers it either.
  5. I reckon it will be the same with us. Sounds like you’re having a very similar issue. We also have to get ours towed. Maybe we can raise a case with Audi if there’s enough people experiencing the same issue?
  6. Hey. Not just yet except to say it’s really hard to get an appointment at an Audi garage. My nearest tone, Chingford, have said they’re not hybrid certified so won’t take it. And the next nearest at Whetstone, won’t answer the phone. But hoping to get it in this week. The mechanics who have seen it, said do not drive it and only go to Audi for it. It’s definitely a hybrid battery issue. Let me know if you get any further than me.
  7. No I actually just went to my local mechanic. I'm not sure if I just got lucky but he's very trustworthy and reasonably priced. Based around Dalston in East London.
  8. Hey. Mine actually isn't yet resolved. It's booked in to see Audi in a couple of weeks. (Quickest appointment I could get). I'm pretty confident mine is just a faulty sensor as the car drives perfectly and charges etc with no issues. The issue you have, I did also have though about a year ago. I think my mechanic said the hybrid actuator was broken (though don't quote me on this as I might be missing remembering). Worryingly he said when he opened it up, it fell apart in his hands. He had no idea what caused it. Overall it cost me about £700-800 to fix and has been fine since. I hope you get it sorted.
  9. Hi, This is my first post on here but I was hoping someone could help me with a couple of issues. 1. I was driving long distance and about 90 mins in I received a red error saying "Drive System: system fault! Safely stop vehicle". I managed to pull over at a garage where a mechanic kindly plugged in a diagnostic but it showed no issues. I am still getting the error system every time I turn on the car though. And it drives as normal. No issues at all. It was spilling rain so I do wonder if a sensor got damp somehow. But I can't figure it out. 2. A long standing issue, the MMI randomly pops up and down every 2nd or 3rd time I start the car. Sometimes the radio won't engage when this happens. About the rest of the time, it works perfectly. 3. Final issue I'm having, the rear wiper fluid no longer pumps out water. I wonder if it's a blockage or just a faulty pump. Anyway, the first issue is the main one. Has anyone experienced this before and it is a simple reset fix? Thanks.
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