NikHussain

Good luck Luke, when it happened to me I decided to deal with it privately and got the car back on on road after 3 days costing £1900 out my pocket. My plan to get it back out of them is to force them to drop that much on a new/used car when I upgrade my current one.

Any recommendations on Extended Warranty Companies? don't really want to be coughing out for another Alternator again..

Just for info, i got my Alternator replaced at an independent garage, approx 1250 for OEM 48v Alternator, £250 for programming it, £350 labour and they had to remove Air Con gas apparently so i asked them to top it up full when they re-gassed it. Total Cost to me: £1922 and car was off the road for 3x days. Anyone know if the old one can be re-conditioned? Regards Nik

Sorry to hear that, I was working my way up to an RS6 but now I'm not so sure. I think we need a collective lawsuit to get justice for everyone affected. This fault can or will have catastrophic consequences at some point. Would be good to follow your progress. Cheers and good luck.

Hi all, just a little update, when i broke down, i was in a queue of traffic waiting for my turn at a busy cross junction, my car was such a nuicanse to other motorists that HGV's trying to go around me ended up head to head with HGV's coming in the opposite direction so i was out of the car trying to help traffic flow whilst waiting on the AA. A Mechanic from a nearby garage was cought up in that traffic jam so he told me he'd be back with a Booster Pak to get me out of harms way. He returned 10 mins later and go me up and running enough to drive the car around the corner to his workshop with the bonnet in the air. He already knew it was the alternator but hooked up his Diagnostic tool anyway and confirmed it. Funny thing is, he previously owned a 2018 A7 with the same 55TFSI engine as my A6 and he also had to swap out his Alternator in that so he was familiar with the issue at hand. When the AA turned up, it was a diagnostics van rather than a recovery truck so the AA chap they took a quick look and affirmed that it's most likely the Alternator. As i knew that i didn't have any warranty left on the car and that it was going to be ny impossible to get Audi to fix it, i kind of made the premature decision to leave my car with that indenpendant garge and allow them to get me a new alternator and replace it, they quoted me 1250 inc VAT for the Alternator and 350 labour. He said he wasn't making anything on the Alternator so he's done me a favour there, he was going to source and original Alternator from TPS or something like that? After signing up to this forum today and getting advice from your goodselves i realised that i might just be able to get Audi to foot the bill so i rushed down to the garage to get them to hold off but they had already got to work on the car, i think they removed the front bumper to get to the alternator and they advised that they'll have the new alternator by tomorrow so i didn't think it was right to stop them at that point and i've let them crack on with it, at least i'll have the car back by Wednesday if the part arrives tomorrow. sorry for wasting everyone's time, i did however email the DVSA contact that was shared by @Mark2 just so they can add it the list of complaints they're compliling. Cheers all Nik

Sorry, abit of a newby at this so i didn't make not of 'her' name.

thanks for the advice and recommendation all and @DADSQ7 just as you said, unfortunatley Audi Slough won't entertain the notion of a 7 year warranty on the 48v Alternator nor a courtesy car, they advise that there's no recall and what i have mentioned to them about this being a well known issue "sounds like a coincidence". They're only willing to diagnose the issue at a cost to me and then advise further. I tried Audi UK aswell, same rhetoric, unless there's a re-call, don't expect anything. The only thing i managed to do is to get Audi Roadside Assist to collect the car from Luton and take it to Audi Slough, at first they were trying to get me to arrange it and foot the bill myself. @Audi Death Trap is there any email trails of official documentation about the Seven year extended warranty becuase it sounds like neither the local dealerships of head office have any recollection of that? Cheers

Hi all, I've hit the same issue with my 2019 A6 55TFSI. The first message that appeared was 'Electrical system: fault. Please contact workshop' then the yellow battery icon remained on until about 10 mins later it chucked out a whole load of system failure messages before clonking out at a busy cross junction on a Saturday afternoon, stuck in Park so i couldn't push it off the road, no power to windows so i had to leave them open, eventually the key fob couldn't lock or unlock the doors. BMW drivers were laughing at me 😞 I'm out of warranty although the car only has done 45k miles, full Audi Slough Service History, i'm going to ring them now and have it out with them but i really hope they're going to help me out. If anyone's interested, i'll post how i get on here. Cheers, Nik