Bought a new Audi S3 from Audi Newcastle 10 days ago. First day after collection the favourites , radio sat nav etc were lost. Re set and held overnight but then later in the day got in the car and same again all settings lost and radio reverts to 88.3mhz.
Mailed the salesmen who replied saying never heard of the issue … but copied in a service guy who acknowledged there seemed to be an issue on some cars, an update was due from Audi in December and as a dealer there was nothing they could do. Replied saying that was unacceptable having paid almost £50k for the car and that I would be rejecting the car. Was then asked to take the car in for a diagnostic check today which I did , waited two hours for a system reset . Left the dealer , stopped at a garage on the way home , got in the car and all settings lost, just unacceptable. I will now be rejecting the car and asking for full refund. Really disappointing as the car apart from this is fantastic.
