Audi Q6-Etron

OH OK, just you have posted in the Q6 section, no worries. It would appear this issue is affecting more then the Q6 then.

OH OK, just you have posted in the Q6 section, no worries. It would appear this issue is affecting more then the Q6 then.

Did you mean to say 22 plate as the Q6 E-Tron came out in 2024?

I have an open ticket with them thats been going on for months and all I get is this reply every Thursday. This has been going on for 2-3 months. Hello, We are contacting you in relation to your case. Your complaint is still being investigated by our specialist factory team. As soon as we have received feedback from our colleagues, we will contact you immediately. We apologise for the delay, and thank you for your patience and cooperation during this time. Kind Regards, Audi Digital Services Team

Well following day and it's back not working, what a pile of Crap the app is. Audi should be selling cars with a warning that the app may or may not work rather then promoting the app as advantage to owning the car.

App is now back but only part of the app is currently working. 😡

Had a reply from Audi Digital with the issues. Unfortunately, we cannot currently provide an estimated resolution timeline, while the Technical Department is investigating, as each issue is different therefore it takes a different amount of time to be resolved. We appreciate your cooperation and your patience as we investigate your case, and we apologize for the inconvenience.

myAudi app will work sometime in 2025 🤣

Mine not working still, was not aware of a pc version

Been over a week now and no app, spoke to Audi and they have no clue. It is like the app side is being offered with very little tech support.

App down again and has been for the last three days. Audi are so bad with this app.

It's on and off.

Spoke to Audi Digital Support about the issues and they claim the app should be sending notifications of doors open and alarm triggers which it is not. Went through and check everything, I am on the recent updated version. Have had to send an image with screen shots so they can look into the issue. Were unsure if it is the app at fault or the car.

Must say the Audi phone support is as bad as their app. Been on hold listening t the music and the woman saying thank you for holding for over an hour. Must only be one person working.

👍

Its nearly ever week there servers are done then, not a one off. Do you have the number you called as more who call the more they may do something about this.

Yes same message, back up and running this morning so is the issue with the Audi services or the car?

Can I ask, is anyone else having issues with the Audi App not connecting to the car. I really use the app for things like, Warming car car before getting in. Getting Notifications if one of the kids has not shut the door correctly or boot left open. Now the app works at best half the time, says it can not connect to the car but when I get in the car and start the car it connects straight away. Also getting a notification of any door etc being left open appears to not be a feature either, come on Audi this really is not the 1960's, Kia has been doing this for years, are you saying the Korean manufactures are better then you? I called the dealer and they claim no one else has this issue with any other Audi model. So I wonder, is this issue because we have the new designed Q6 or does others with other models of Audi have the same issue. Starting to become a pain not having access to the car for those simple things. Sorry all, rant over. 😠

Update has been pulled by Audi due to issues with cars that have been updated.

Yes and mine is booked in for the 6th of January as I have no time before this date but it's available for the Q6

So the important things like door left open, car not locked etc does not get sent. So what does the app send when it works? My previous Kia EV6 did all this and more, told you 10 minutes before fully charger, when fully charged, car not locked, door left open or alarm sounding. Would appear despite all the publicity of how good Audi MMI system is, it is not really as Kia appear to do things better.

OK, so you get notification if the car is unlocked etc?

Me too.

Lets hope so.

It is setup for notifications on the phone. Nothing in new app to setup send notifications?