DieSel-Q

x 2

Sorry about the A6. You have a private message from me 're York!

I'm on car number 105 now and the dealer approved used warranties have always been fair to me, including a new engine from Subaru which they didn't have to do. My point is about electrification. I hadn't realised until the recent issue with my (diesel MHEV) about wiring being fully excluded, despite paying £900 a year for the privilege of 'being fully covered' All Audi EV s are full of wiring. So every customer with an issue is going to be warned that if it's a wiring fault you're on your own.

I have a 4 year old Audi with the extended warranty and just renewed it at the 'All Components Cover' level. I had a conversation with the Audi dealer about an intermittent drain, who were quick to point out that Wiring is NOT covered. So, for my car I would be obliged to approve 6 hours Labour (£1000) in advance to strip the rear of the car, should they find it is a wiring issue and not a component issue. Wow.I Beware - as this is shifting the cost onus straight onto the owner - as everything in an EV is wiring ...

Mine has a drain that Audi can't find. Despite 2 x 2 week periods in the dealer. No BSG failure (yet) To add to the above, Audi would now need me to authorise £1000 of Labour (based on hours needed) to strip the rear of the car and examine everything else to find the drain / spike. Because 1) The Audi Approved Used Extended Warranty does not cover wiring (full stop) if it is a wiring issue. 2) Despite all the time in the workshop and technical assistance, they cannot determine where the issue is. Gateway controller is mentioned but they don't know without testing every module. So, it's catch 22. I'm taking it back and I have put Uber on my phone in case it dies on the road. Then the dealer would see what needs replacing. 35,000m with FASH.

I don't think BBC Watchdog is up to much these days in terms of resource but I suppose it you have a few case stories of a 'lucky to escape' nature that you can put together and then present a summary of the response from DVSA and Audi to them? Everything is about damage (cost) limitation so make it expensive in terms of bad publicity ?

Forgive me though - I don't think the 2017 is a mild hybrid with 48v system is it? The alternator wouldn't be the same as the belt starter generator - that's the only type that's covered and only for certain 'PR' codes. I think it was 2019 before the q7 changed to the new system. I'd take the goodwill offer but I can't understand the price if it's just a battery (plus labour). I'd asked them for the part price alone and then phone another Audi dealer to check, before calling them back.

If yours is nearly 9 years old (?) I'd be inclined to accept anything they give you ! What exactly are they replacing? Mine is in again for checks but it's newer so I'd expect the 7 year to apply.

I don't know, but this was an earlier thread on another Audi forum. https://www.audiworld.com/forums/a8-s8-d5-platform-discussion-221/belt-starter-generator-fixed-3069220/ Im like you - the 3.0 TDi has been great over the years - economical, quick, reliable usable. My A8 is brilliant, but it could be fallible. Waiting dealer...

Day 12 ...

Mine has been at the dealer for a week now. Confirmed there's a drain, but don't know why...

I'm about to be on my second new battery in 13 months (covered under warranty, then extended warranty or replacement battery warranty!). I've asked them to check the BSG (again) otherwise, what is the root cause. I'm wondering if it's difficult to diagnose unless it's already failed ...?

AA Motors in Hull are very good. I've travelled an hour each way for our VW/Audi/Skoda cars, but my A8 is under extended warranty so will stick with Audi while I have it. AA also update the digital service record for Skoda, so I presume they can for Audi.

I would print off a copy of that Audi memo that BingoMighty uploaded and in the meantime get the email address of the service / aftersales manager from reception. If they start mucking about, email them the copy in black and white. My 2020 A8 TDI goes in, in January when my dealer has a loan car available ! No more yellow warnings or noises recently........

Look above to the scan by BingoMighty. If the PR code is the same as that shown on page 1 of your owners manual (which for a 2020 q7 it should be), then wave it in the dealer's face ! Which dealer?