Tricky01

Thanks Stevey, yes I do feel let down by the garage, supposedly Audi specialists, I'm going to see if I can find an alternative to do the flush. How difficult is this if I attempt to do it myself or is that not recommended? I think the settings issues was that it showed an issue with 'Foot well flap motor' and couldn't re-set settings without it fixed first, but didn't think the motor is the issue. will try the flush route, if that doesn't work maybe i get a replacement matrix. I assume the pollen filter on its own couldn't cause this? Not sure when it was last replaced to be honest

Hi Steve, yes engine temperature shows as normal both on gauge and best I can do as a physical check

I took my A6 2016 2.0 diesel to local non main dealer Audi specialist complaining of no heating or aircon (issue may or may not be related). I can hear the blower fan clearly running and occasionally can feel a low blowing air flow from the blowers, luke warm at best. Even with temp moved to high and blower on full. They spent 5 hours looking at it (apparently) and charged me a 1hr investigation. The couldn't diagnose and have suggested main dealer attention. Anyone come across this issue please and anything worth a try before I spend 000's with Audi? Here was the report from the garage: Carried out code scan - Found fault for basic settings not complete and foot well air direction motor to be faulty. Removed panels on dashboard revealing the side of the heater box, all appeared to be working and moving, checked heater matrix - hot on both sides - suggests working ok. Believe fault is internal of heater box and do not belive foot well motor to be causing lack of heat, attempted to carry out basic settings - unable to as it was detecting fault with foot well flap motor. Recommend main dealer attention. Any help appreciated?