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m17cpl

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  • First Name
    Chris
  • Town / County
    Bishops Stortford
  • Audi Model
    Q7
  • Audi Year
    2016

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  1. Its a 2017 model, so is 8yrs old. And they have advised its the engine battery and all the applicable coding that needs to happen. I have just heard back from the Audi specialist i used previously and they provided a quote of 1800GBP to replace and program so perhaps this is correct. What the specialist did say though was the battery should never have died like that, and the reason it would have is because of the fault on the alternator. Ill see what happens when the service manager calls later.
  2. Hi All, So i have had the dreaded alternator issue occur. Thanks to the independent Audi garage that first looked at the car for me they were able to advise on the Audi 7 year extended warranty and potential "goodwill" gesture. I had the car moved to the Audi garage near me for them to look and diagnose the same problem as the first garage. Thanks to this forum and this thread i was able to let them know of this goodwill gesture and they agreed to cover all the costs. When i called for an update on the repair i was then told that it still is not starting and that they need to run additional tests. This morning i have finally heard back and been advised that a new battery and associated parts are now required at the sum of 2,182GBP! They are however will to give another goodwill gesture and reduce this to 1282GBP. What are everyone's thoughts on this? I See this as pure cheek! It was the broken and defective alternator that has caused the battery issues and as such that should also be covered, but before i go back o them i would appreciate your thoughts.
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