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Woodham

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  • First Name
    Don
  • Town / County
    Surrey
  • Audi Model
    Q2
  • Audi Year
    2023

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  1. After a rather heated and insulting exchange with Audi customer service who now think these posts are not genuine apparently I have sold the car as personal safety is paramount. Having had a mechanic in the car when the fault occurred they now say we have to take it back yet again and if it does not happen they will not accept that it has a fault. Wriggle-Wriggle-Wriggle! Apparently, even if they see the fault and their tests show nothing then it has no fault. I reckon that falls under the heading of don't know how to fix it! All communications with the dealership now remain unanswered.
  2. We have thinking maybe change to an automatic Q2 in the hope that in it could not happen. Seems the software may be designed for auto not manual.
  3. Is this only happening to manual gearbox cars?
  4. Had the same issue and been in for diagnostics. Don't use start/stop any longer but had a near miss on a roundabout when the engine stopped. Audi say nothing wrong with car and that it will stop if the engine RPM falls below 775. Now had an even stranger explanation bearing in mid this is a manual car. "The engine is designed to switch off while driving if you are coasting, running downhill or approaching a roundabout ect where the engine is not required. This is why the vehicles now have a 48 Volt system to provide power to the steering, brakes, air con ect while driving without engine power. The grey stop start symbol in the display is just telling you it has switched the engine off as it is not needed right now. It is perfectly normal." Are they really saying that this car has a mind of its own?
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