Smithers01

That’s unlikely to be the case id have thought. All people have done is updated the radio channels again via a rescan. Everyone is on the same MMI software version, as whatever their vehicles were on before. it’s more likely the broadcasting frequency has changed. I don’t know who we would get in touch with to find out. I’d wager Audi or someone else has contacted whomever to do this. Now the chipset can decode the DAB radio broadcasts. Either that or they have regressed the changes made at the end of March.

All good here my friend! Thanks for asking

Absolutely.

Can we verify that these stations are being broadcasted still as DAB+? I'd like to think we won't have this issue going forward. Either way fantastic news

If this is the case it’s completely nonsensical that even 2018 Audis cannot decode DAB+. This is a major engineering flaw and has been falsely advertised. If it says it can play DAB+ then it should be able to decode. Make it make sense. As already mentioned a firmware patch is imminently required or a replacement unit which can decode the new format.

Well said Paul. Would you mind also posting this in the Reddit post linked above? Trying to maximise coverage here so Audi inevitably have to respond.

Found it.

I think if we choose one of the posts and all upvote it and comment? can you link it here please.

Has anyone made a post on the Audi sub Reddit. That could be worth a shout and linking this forum post. Pretty sure Audi reps will monitor that page. 285k members https://www.reddit.com/r/Audi

2015 = Dieselgate 2025 = Dabgate

Someone I know has got a 2013 VW Passat and the DAB D1 national is working absolutely fine!!!

Anyone know any good solicitors? Asking for a friend… 🤣

🥜🐒 🤣

Absolutely

I’d be emailing up the chain to senior management asking for me £150 back. That checkup they have completely misdiagnosed. They’re meant to be professionals and at the moment the customers know more. It’s comical.

I wonder if a firmware update can be applied to allow for the current adapter to support DAB+ with the mpeg4 codec, or is the only option is going to be replacing some kit? Either way some clarity from Audi themselves would be appreciated. As currently it’s ‘radio silence’ no pun intended.

Info about DAB+ What Is The Difference Between DAB+ and DAB? DAB+ is a further development of the DAB standard, thus assumes all functions of DAB, but offers additional benefits. The technical difference is the type of audio coding, ie the two standards use different methods for the preparation before and after the transfer of data. While DAB uses MPEG-1 Layer-2, DAB MPEG-4 HE-AAC v2, the most efficient audio compression used worldwide. Also found this on another forum: "It seems most of D1 national has now gone to Dab+ which means the audio on the channels is now He-aacv2. This unfortunately means head units with old chipsets cannot decode the new audio. Our Audi A1 is affected but not the A3 (both 2018). The A3 can decode the new audio so is ok. There is a chance audi dealers could charge £140 if you take the car for inspection when in fact there is no fault. The problem is D1 going to Dab+. Have just contacted Bauer and they have confirmed the switchover of the channels. Other Audi models affected could be Q3 2017 or anything before 2018 with a head unit that has cd sd dab combined which is installed in the dash rather than separate units for dab etc."

Yep thousands, I think something will be announced shortly. This is a big issue, surely other cars are having issues as well?

This is lawsuit worthy.

Just spoke to AudiUK via FB Messenger. I received a scripted response which was no use at all. “Hi thank you for contacting Audi UK. We are sorry to learn that you are experiencing issues with your DAB Radio, and we do apologise for the inconvenience this has caused you. We can confirm that you would need to get this issue diagnosed at your local Audi Centre to determine the main cause. Please be advised that you can locate your nearest Audi Centre by clicking on the link provided below, https://ow.ly/CIKQ20006Fs. We hope this information proves useful.”

@DavidNew well done you. Do not give them the £180 for a diagnostic. Amy posted yesterday that she had a diagnostic check done and the results were fine. Audi need to realise this is a major wide-scale issue with their infotainment systems. I didn’t realise this coincided with DAB+. I’ll research into the changes made. Having that information available might indicate why it’s no longer working. Or at least could be passed to Audi engineers (if they’re even willing to acknowledge!) I've spoken to a few friends who own VW vehicles and they aren’t seeing the issue. What with sharing some parts I thought this may be possible.

Has anyone got newer software than 'RMC_EU_P16342'. My suspicion is that it is this firmware and lower having the issue. Seems like RMC_EU_P16342 is the latest RMC firmware. 😬 End of the day, the cars were sold having DAB support. If this is now not available due to a specific software issue. Audi need to come out and fix this free of charge. It happening on various car models 2014-2018. I will try and raise a support case with Audi UK tomorrow.

Welcome to the club. This is a widescale issue which needs investigating. Please list your MMI software version and the year of Audi vehicle. I have cancelled my booking with Audi. I suggest you don’t pay them anything at the moment whilst it’s looked into.

I cancelled my booking I had setup with Tyneside Audi as im not wasting £150 to be told it could be various things x,y,z etc. They were not interested when I mentioned about multiple people having the same issue, person on the phone immediately asked for my reg and name to cancel the appointment. Glad to hear Audi UK were much more helpful

Is there a newer revision of MMI software that can be put on? Newer than RMC_EU_P16342? Audi don't exactly make it easy for users to update this themselves and seem to charge if you want this done at the dealership? I'm wondering what with the faults a free software update might be on the cards. Wishful thinking? 😉