Thank you for contacting Audi UK regarding the issue that you have with the DAB radio in your Q3.
I am sorry to hear that you are experiencing these issues your vehicle.
I would recommend that you take your vehicle to one of our Approved Audi Centres to be diagnosed.
Our Audi trained technicians will diagnose any issues with your vehicle using the latest diagnostic equipment. If they discover an issue, they will discuss this with you and make any recommendations necessary. We are unable to diagnose issues remotely from the Customer Service Centre so would always request this as an initial step.
Contact details for all Audi Centres can be found here:
https://www.audi.co.uk/owners-area/locate-a-centre.html
If your vehicle is outside of the manufacturer’s warranty or the cause of the issue is not a manufacturing defect, you may be charged for the diagnostic test. Please be advised that we cannot comment on what you have read on a third party forum as these are purely peoples opinions.
I do hope the above information proves helpful.
This case will now be closed, however, we value your feedback and would appreciate it if you could spare a few minutes to complete a survey about the service that I have provided which you may receive in the next few days. This survey is only about my performance as a Customer Relations Manager and not about the Audi processes, centres, or the outcome of the case.
