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Paul_UK74

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  • First Name
    Paul
  • Town / County
    Tamworth / Staffordshire
  • Audi Model
    A6 Avant
  • Audi Year
    2015

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  1. I can also confirm that both my A6 and my partners A1 have been retuned and D1 national and SDL national are back and working.
  2. So why would it only affect A1, A6 and Q3 that all have H61 of the RMC MMI?
  3. So RMC engineers that engineered the HW61 version of the MMI have installed a chipset that does not have the same capabilities as the older HW54 version. Since that is what my brother has installed in his A6 2013. Someone has to be held accountable because our vehicles were sold as DAB+ capable. Audi and whoever made the RMC MMI have to sort this out. Surely?
  4. The solution is, all RMC HW H61 needs to be :- 1. Firmware updated to enable DAB+ decoding 2. H61 swapped for a DAB+ working version. The vehicles affected were sold as DAB+ ready. It is 100% HW61 of the RMC MMI that is the issue.
  5. Just to remind you all. All of us have the exact same MMI That being RMC HW H61. That MMI was only installed in A1, A6 and Q3 between 2015 and 2018. It angers me when I read that Audi are telling us that the vehicle is not the issue and it is Bauer media. Let's not forget that Global also switched, so it isn't just Bauer media. DAB+ is DAB+. The issue isn't Bauer or global using the wrong DAB+. The issue is 100% Audi. They have either installed and programmed the chipset incorrectly or they have missed something when it came to adding the mpeg4 audio codec to allow is to listen to the DAB+ frequency. Audi also have it documented that out RMC MMI is DAB+. There are earlier models of our vehicles that have RMC MMI installed but that HW version is earlier than HW61. HW61 should be recalled and corrected to match how it was marketed, that it is DAB+
  6. I've just been on a web chat with Audi UK customer services. They are being instructed by management to tell customers that the vehicle has no issues and it's all down to Bauer media switching from dab to dab+ I explained that our RMC H61 MMI units are supposed to be DAB+. She has no idea but has raised a ticket for me for technical to have a look at. We are being deliberately fobbed off by Audi customer services
  7. So..... Audi have advertised and sold these affected motors as dab+ supported. Therefore it is either going to be a software fix. Or.... They have skimped and installed a chip that would never be dab+. Legally, where do we all stand? The reputation of Audi could suffer here. I'm already thinking I should have gone BMW... If they have skimped and lied. What else are they capable of trying to cover up and skimp on? Let's hope it's just a software oversight and will be sorted. (Fingers crossed)
  8. If you were to ask Audi directly. Is my RMC MMI radio DAB+. The answer would be yes. The issue appears to be head units RMC HW H61. My brother has an A6 Avant. Same car as mine, but his is 2013. He has no issues with his radio. His unit is RMC HW H50 something. The Audi representative that has suggested that we buy dab+ compatible radio needs sacking. Ask this person to suggest a stereo because the ones we all currently have are supposed to be DAB+. Have a look in your booklet in the black folder. It specifically states DAB+. We are being fobbed off.
  9. I feel for those that have paid out for diagnostics. It would be interesting to learn how many have!
  10. Unfortunately, there is no fix at present and there is no confirmation that there will be. It is also likely that we will also lose the remaining DAB station once they switch to DAB+. BBC are eventually going to switch to DAB+. All we can do for now is manage with FM or BT to your phone and open a dab radio station app or Spotify etc
  11. Hi All, My 2015 A6 avant and my partner 2016 A1 avant have the same issue. I have done a bit more research into this and have even updated the firmware on both cars to RMC_EU_P16342 from RMC_EU_14321 on the A6 and RMC_EU_P1432B on the A1. Both units are also Hard Ware H61 My brother has a 2013 A6 avant and he has no issues at all, this does appear to be Audi vehicles that have the RMC MMI and I suspect it is going to be HW H61 specifically affected. I haven't checked my brothers yet, but his RMC MMI is definitely an older HW version than H61. I have been emailing a German company KUFATEC and they have responded back to me that their information held is that all RMC units have DAB+. I suspect that this is going to be a codec software issue needed to enable our units to encode the MPEG-4 High Efficiency AAC v2 profile (HE-AAC v2) The A1 and A6 MMI manual both state that DAB+ is supported.
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