Riccardo

Gareth thank you for your input much appreciated.

No prob

Dear motoring world and all those concerned, my Audi problems. December 2014 I purchased car 1 privately a 2005 Audi A4 B7 2.0T s line tfsi on 92k miles, full Audi service history. I paid a reputable mechanic I’d used for eight years to change water pump, timing belt change and a full service. On date 6/5/15 car 1 while stuck in slow moving traffic in south London the car engine failed randomly with no warning on Mileage 95k, vehicle towed to mechanic. Mechanic informed me reason for failure Audi part known to commonly fail on my vehicle called the OIL CHAIN PUMP had failed resulting major total engine failure. 27/05/15 Contacted Audi uk customer service to invite Audi Bromley to view the vehicle located at mechanic’s. I was told someone would come. 28/05/15 Audi master technician (from Audi Bromley branch) viewed my vehicle at mechanics. No written report done by Audi, but confirmed verbally to Audi Bromley service manager Richard Balcomb the OIL CHAIN PUMP FAILURE. 01/06/15 Cased assigned to Audi uk case manager. 01/06/15 Audi case manager Ben O informed me repair may cost £4500. 08/06/15 Via phone spoke to Audi business manager Mathew Well’s. I explained the situation to him, which I was informed he would get back to me via email which he never did. 09/06/15 Audi case manager Ben O closed my case, stating “Audi legal department said, Audi cannot prove when oil chain pump failed, if the vehicle continued to be driven whilst warning light on, so cannot support cost of repair, we cannot apply good will discount because vehicle not bought from Audi” he also mentioned the repair would be uneconomical due to costing more then the vehicle £7000-£8000 new replacement engine cost. I asked for a contact address to use for a small claims court and was given ‘Audi auk, Brunswick court, Yeomes Drive, Blakelands, Milton Keyes, MK14 5LR. As a result I had to scrap the vehicle at a great loss to myself. Audi treated me poorly leaving me very upset. Moving onto 2015 Thinking car 1 was a one off. I did truly desire this specific vehicle model Audi A4 B7. I did my research re oil chain pump design changed in 2007 + and purchased car 2 also bought privately a 2007 Audi A4 B7 2.0T s line tfsi on 88k miles, full Audi service history. On mileage 94k guess what happened? While driving at around ten mph around the corner from my house. On date 30/03/16 I had another major engine failure re OIL CHAIN PUMP to my shock horror. I debated heavily with Audi uk for the car to be fixed by them for free but they refused and instead offered me an Audi executive £250 Audi voucher I was livid and furious. I could not even reply back as I was speechless given what had happened to car 1 and car 2 both suffering the same issue. This time I could not afford to scrap another Audi vehicle. I paid Audi Chingford around £2880 (with good will discount applied apparently) that cost hit me hard I literally had to take out a loan to pay for the repair as I could not afford to pay it (I am still in debt today due to the loan). I was a mess I paid it and decided enough was enough if Audi was not going to help me re OIL CHAIN PUMP failure id take them to court. On my extensive research I found that Audi did in fact know of this issue, also on many online forums this issued had happened to many other Audi owners. To my surprise no uk lawyer or uk group has sued Audi uk over this fault in their engines. I started court proceedings against Audi uk re the above. I requested from Audi uk Solicitors; 04/07/16 I request the following that re my case against Audi uk/vw that they have all knowledge of as I will need this information from Audi. All stats/information to include engines failures for Audi/vw 2.0 TFSI specifically years 2005 to 2007 reported up to present date of year 2016 to Audi preferably in hard copy paper form sent to my address; 1.Statistics for engine failures for all Audi uk/vw vehicles using 2.0 TFSI dated between 2005 to 2007. 2.Statistics for engine failures for all Audi uk/vw vehicles using 2.0 TFSI dated between 2005 to 2007 reference, oil chain pump failures. Including engine failures related and/or parts connected to oil chain pump such as a part called the follower that sits on top of chain on oil chain pump for example. 3.A break down of engine failures ofAudi uk/vw vehicles using 2.0 TFSI dated between 2005 to 2007 inside warranty period and outside that period. 4.Can I request what compensations were offered to owners engine failures of Audi uk/vw vehicles using 2.0 TFSI dated between 2005 to 2007. 5. Request a full report of why 2005 to 2007 Audi/vw 2.0 TFSI engines fail reference oil chain pump/related parts near to oil chain pump. Which they did not supply to me. I only got a small insignificant amount from them that in no way covered the thousands of pounds I lost ref the two Audi vehicles. 20/07/16 Eventually Audi uk lawyers settling out of court with me offering a small token amount towards the thousands I’d spent fixing car 2. I emailed all the Audi/vw directors I could find about my story and not one of them had the fortitude to email or contact me back. Moving onto 2016 Unfortunately the drama does not end. Car 2 had several oil warning lights go off. March 2016: full service Audi Chingford (no engine issues reported). APRIL 2016: Oil chain pump failure, resulting in engine rebuild at Audi garage (around 94000k). 23rd July 2016: check engine oil light on (97228k) 16th August 2016: Engine oil pressure too low warning light (97826k). 3rd December 2016: check engine oil light on (100187k). I complained and eventually brought car 2 back to Audi Chingford, they had the vehicle for several days for for me to be told ‘there’s nothing wrong with the vehicle and they cannot find anything wrong’ I was very surprised but I took their word for it, until I got one or more engine oil warning lights. I got straight on the phone to Audi uk where I was eventually told the oil usage for my vehicle was normal and I should expect to re oil my vehicle around every three months. I was confused as before the Oil chain pump failure it ran way more the three months with no oil warning lights. So I needed a second opinion. Moving on to 2017 I elected to find a next Audi. I found a service center called Audi Harold wood. I requested from them a service, front disc brakes change and most importantly to find the source of my engine oil warning lights. They came back to me confirming what I’d known all along, there was something physically wrong with it. With engine oil saturating the sump, but at that time they could not pin point exactly where the issue was. I was asked to drive the vehicle at least four-hundred miles then bring it back for further investigation. At this point I was impressed that they had confirmed a fault. I booked the vehicle in for March 2017. I received a call from a manager called John, John informed me or words to effect ‘They think the leak is around the OIL COOLER (I think he said), he said if Audi Chingford did not touch/move/replace it at all you would have to pay for the repair. He will find out from his master technician to give me a result. 20/03/17 I emailed all the Audi and Vw directors I could find again this time. I wanted to share my pain, frustration, feedback and unhappiness with Audi management etc….., re two different Audi A4 2.0T TFSI vehicles. 21/03/17 I received an email back from a Audi customer service rep informing me Cian O’Brien, Director of Audi UK has started an investigation re my issues. The end 22/03/17 Informed by Audi Harold Wood Manager, Rocker cover gasket £256, oil cooler £256, £87 labour and looking at another part mite need replacing possibly oil cooler hose, best will give me is 10% discount good will. I am majorly annoyed that coincidentally the oil chain pump fails Then soon after oil lights, oil leaks and then oil related parts are found to need replacing, madness! Yet more money to spent even for a now around ten year old vehicle it’s outrageous. 23/03/17 I spoke with an Audi uk customer service person Nicola B, who informed me after she looked at the history of my issues no help will be offered to me by Audi uk, suggesting I part exchange the vehicle. 27/03/17 I sent my experience to the government department VOSA re my, safety concerns for myself and other current Audi A4 TFSI owners. Evidenced by numerous internet forums where other Audi TFSI owners also suffered oil chain pump failure/failure cam follower on oil chain pump. I feel as a matter of a major safety concern re both vehicles if they failed while I was driving the vehicle(s). If they had failed at speed. I or other(s) could have suffered a fatality, inside vehicle re collision or other or outside vehicle(s) re a collision or other. I feel due to all……. the above car 1-2 the repair should be done for free or super good will discount with Audi footing the bill. Conclusion From my short three years experience with the Audi brand, Audi uk and Audi vehicles it’s been a financially painful journey (re car 1+2 spent close to £20,000 in totality), very stressful, probably putting me off ever owning an Audi vehicle. Even though I love the look of some of their vehicles. I felt let down by the vehicles for breaking not once but twice, Audi uk making me a £250 voucher offer to cover thousands of pounds of repairs and their generally poor handling of a situation that I’m unfortunately not the first person this has happened to. I suggest to anyone thinking of purchasing a Audi 2.0 Tfsi B7 model DON’T stay well clear of this Audi vehicle is my best advise. This will likely be my last ever Audi vehicle maybe. I shall take the little money I have left on the earth to go to another brand like Lexus etc……………...

I have a se s line quattro 07 220bhp and I love it I just posted my review vs 2016 version check it out.

My verdict on this Audi A4 2.0 tfsi 187bhp 2016 hire car vs my 07 2.0 tfsi Manuel quattro 22bhp. I love the keyless entry n dashboard tech but..... as a drivers vehicle my old car much better 😅 this cars auto box is noticeable between gear changes which off putting especially when flooring it, the breaks not as good as mines don't feel direct n a bit of a delay (not sure if prev people's ragging it). Bang & Olufsen's loudspeakers are weird they are super loud but at full power the treble tweeters struggle making that funny buzz noise my car never does that or rarely (with the Bose My cars faster (by 2 secs) and the awd Quattro grip is night n day to front wheel drive car/this 2016 car 3-5 rating mostly for the tech prefer mines and that's not even bias.

Nah bro I had a mk4 golf 150bhp n was slow in 5th gear only used it to cruise, my current car 220bhp again 6th gear I cruise 6th it is generally known as the motorway gear. There's nothing wrong with your car mate. I reasearched this myself years ago :)

Have a look at my thread Gemma

Update I've taken my car to another Audi in Essex to see if they find any problems as a 2nd opinion. At 1st re oil lights they didn't want anything to do with it and told me to bring it back to Audi Chingford but.... I've talked the person into at least investigating my Cliams of oil lights/oil leaking he replied we will see what we can do so I can only take that as a positive that they may or may not find an issue regarding oil in my car. Fingers crossed they find the fault as my warranty ends April 2017 re engine rebuild at Audi Chingford re oil chain pump failure. I even printed and gave Audi Essex a dossier break down of my three oil lights and pictures of the dashboard warnings and underneath the car what looked to me like oil patches.

My final verdict on this Audi A4 2.0 tfsi 187bhp 2016 hire car vs my 07 2.0 tfsi Manuel quattro 22bhp. I love the keyless entry n dashboard tech but..... as a drivers vehicle my old car much better 😅 this cars auto box is noticeable between gear changes which off putting especially when flooring it, the breaks not as good as mines don't feel direct and a bit of a delay (not sure if prev people's ragging it). Bang & Olufsen's loudspeakers are weird they are super loud but at full power the treble tweeters struggle making that funny buzz noise my car never does that or rarely (with the Bose. My cars faster (by 2 secs) and the awd Quattro grip is night n day to front wheel drive car/this 2016 car 3-5 rating mostly for the tech prefer mines and that's not even bias.

Had my friend run a computer over it. He said its charging at 1300 something amps/volts so alternator fine. He believed the fault lied with the battery 12v 8amps Hal battery hsb096 I purchased four months ago. I got the store on my friends advise to replace the battery for a new one and I'll see how it goes.

I've been sitting in traffic 2-3 hours playing music full blast (bosè system) and charging my iPhone. Is that enough to mess up the battery. The car died in traffic on 3rd attempt started back up. FYI new powerful heavy duty battery fitted 3-4 months ago. But I noticed today for first time with this car 3-5 times while not moving in traffic the rev dial will drop suddenly towards 0 then shoot back to 1 and settle what could that mean? (P.s same day car went dead in traffic I think due to playing music full blast for 2-3 hours in traffic) my mate suggesting alternator dying?

Sorted I got harrow audi specialist to it. Took him 15 minutes maybe I'm happy now.

Thank I will they offered me £550 last year but there was a miss onderstanding so hopefully this year there won't be.

It was only the bottom of engine area Audi replaced with new parts due to oil chain pump failure destroying that area of engine. But it as I said Audi uk says this current oil consumption is normal. But I mite contact them again maybe.

Hi Re Audi A4 B7. Anyone know a excellent mecanic. To change front main light? I found out yesterday front bumper has to come off to change crappy passenger main light. I've bought the ds1 bulb already. Just need someone to fit it. I've been quoted a silly £65 already that's too much. I live london but but can drive out to get this done at a reasonable price. Basically every time time I turn light on the car beeps left main beam fault but what's weird some times lights on sometimes off but car still beeps regards warning me left main beam why is that? My drivers main light went 1 month ago to which I changed I can't remember if it did the same thing.

2016 December a bit angry. I saw saw on the news recently the government increased all insurence company's rates in my case subject my interest is car. I've received an intial email quote form confused.com of £1073 that's almost a £300 increase on last year (my circumstances have not changed) abosulute rip off. This is just another cynical stealth tax on the motorists as if we do not pay enough. I will eventually start looking for quotes myself to see if I can get a better deal. (I'm over 25, no points, no incidents, have maximum no Cliams, reside London, Audi 2 litre tfsi Quattro, everything perfect) Rant over. Recievied

Here's my observations about my car I use as a daily driver to work. (bought august 2015 still learning about the car as have owned less then two years with various repairs done re engine namely bottom part of engine replaced due to oil chain pump failure) so not had a clear run yet: Around three months ago I gave my car to Audi chingford for a full service after getting it back shortly after (maybe four weeks) the oil light came on to my shock. I panicked as when I checked indeed it was on minimum oil level. I thought I mite have a leak. On further internet research I saw certain audis have an excessive oil usage problem. I contacted Audi uk (who later confirmed mines was not one of the known problem vehicles). I arranged to bring car back to Audi chingford who confirmed it was low and suggested due to new engine parts was probably the cause. They topped it up for me. I spoke to Audi uk who told me my car was within acceptable oil usage parimaters basically he said it was normal to top up every couple of months. Which baffled me a bit as my previous vihicle was a vw 1.8 turbo petrol owned eight years and I did one oil change a year but only drove on weekends for pleasure As of month 1st December 2016 the oil light came on. So I've worked out from what audis has said this will be the norm for my car. I've done 2345 miles or three months since last oil fill up. Conclusion this is what I'm to expect as the norm for this car. I don't know how I feel about that but at least I know where I stand now. (FYI I topped up with castrol edge 5w-30) I found this online: 'note that the Audi specification for the 2.0 engines allows for a litre of oil to be used every 1242 miles, and they will not consider this level of usage to be a fault. This is written in the manual if you look in the section on oil. However, many 2.0 TFSI owners routinely get only around 500-600 miles, which is definitely out of spec.' and I found this article below;https://www.audi.co.uk/about-audi/latest-news/audi-uk-bbc-watchdog-oil-consumption-june-2015.htmlAudi UK / BBC Watchdog / Oil Consumption – June 2015Jun 4, 2015Audi UK is committed to investigating and swiftly resolving any technical issues relating to our cars which are reported to us through our network.As we have stated previously, a low percentage of older 2.0 TFSI engines fitted to certain models have been exceeding the factory oil consumption tolerance of 0.5 litres per 1,000 kilometres (approx. 620 miles). Changes were made to the production tolerances of the pistons and rings in this engine from mid-2011 onwards, and customers with 2.0 TFSI cars produced after this date should not have any cause for concern.The comprehensive Audi UK Warranty (3 years/60,000 miles) covering all new Audi vehicles has already resolved the majority of these cases at no cost to the customer. For remaining affected customers with cars that are no longer covered by this warranty, we have a policy in place to resolve issues on a case-by-case basis. This revised policy has been in force nationally since the beginning of the year and applies to new and retrospective cases. Qualification criteria are applied in each individual case to confirm that the vehicle has been serviced in accordance with the owner’s handbook by an Audi Centre or other professional workshop which follows the Audi Service quality standards.We invite all Audi customers who have any questions or concerns relating to newly discovered or previously reported oil consumption with 2.0 TFSI engines to contact their local Audi Centre. Alternatively, our advisors will be available until 10pm on Thursday 4 June, and thereafter from 8am to 8pm, by calling 0800 0930110<tel:0800%20093%200110>free of charge from landlines*.

Hi I just joined here own an Audi A4 2 litre tfsi two in total ever. My 1st was a year 2005 2 litre tfsi 200bhp A4 current year 2007 same vehicle but the 220bhp Quattro special edition version. I Had numerous problems with both mainly OIL CHAIN PUMP failure (both went around 88k) resulting in major engine rebuild costing me thousands of pounds and putting me into major debt. I have had had many battles due to the above some with Audi to the point I started legal proceedings against them to get help. in the end of buying both cars I lost £7000 as a totality which I'm still feeling today my experience with Audi uk was not great. Currently my car gets looked after by Audi chingford who did all the engine repairs for oil chain pump.

Hi I just joined here own an Audi A4 2 litre tfsi two in total ever. My 1st was a 2 litre tfsi 200bhp A4 current same vehicle but the 220bhp Quattro special edition version. I Had numerous problems with both mainly OIL CHAIN PUMP failure (both went around 88k) resulting in major engine rebuild costing me thousands of pounds and putting me into major debt. I have had had many battles due to the above some with Audi to the point I started legal proceedings against them to get help.