As you've bought this from a dealer within the lady 4 weeks get it back to them asap as they have an obligation to fix problems in the first 4 weeks after sale free of charge.
Bless ya. What 4x4 you looking at?
Might be worth doing a for sake post on the for sale section. Make sure you put a price and location.
What else still needs doing?
Why can't the dealer get the electronic print out?
Make sure there's proof of cambelt and water pump change and gearbox oil service.
I got an electronic print out for my ford Kuga recently and it had 30k miles missed off it! Even though it's only been serviced at midnight dealer from new. Luckily my Kuga still has a service book and I've got the invoices.
The problem is now with GDPR it's harder to see the proof of work done
you can get the egr and dpf napped out if you have a remap. Make sure you use one that's got a rolling road so it's done properly. You'll be looking around £500.
But bare in mind the government are looking at ways to test cars to see if they have emissions cheating software installed.
Alternatively replace the egr or egr cooler if that's the problem.
I'd be speaking to Audi customer services asap. This should definitely be a warranty job. Makes me wonder if the car has got damaged in transit on the way to the dealer.
You could also try contacting the motoring ombudsman but this is a long process (6 months plus).
Also if you bought it on finance then it might be worth speaking to the finance company, stating your case that the car is not fit for purpose and want a refund/end early etc. The finance company then should do a battle with Audi.
Also research your consumer law. In the UK if there's a fault with a product (including cars) with the first 6 months of purchase then in the eyes of the law the defect was there at the time of sale and it's the responsibility of the seller to prove otherwise. After 6 months it's the other way around.
I'd recommend a diagnostic check to see if any fault codes flag up. Could be more than one issue. Could be a glow plug issue, injector, cam position sensor etc.
Sounds good if it's a 1 owner car with full history. But the key question you have to ask yourself is why is he selling it?
Che k service history for proof of gearbox oil changes and make sure all electrical items work. Check service history got any evidence of work on the dpf or egr.
Check out buyers guides on YouTube.
Have you checked the pollen filter housing?
When was the AC system last regasssed?
Is there any water in the wheel well?
Is there condensation on the inside of the vehicle when you get into it in the morning?
Thanks Steve, I've learnt something new. When I had mine changed I only had 2 working out of the 6.
As you know the service interval it makes me wonder if it's been missed, and if so what else has been missed.