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Hey Team Audi, Have any of you seen or heard of this issue before. I have OEM roof bars supplied by my local Audi dealership. The bars come with a torque spanner so a great way to ensure you don't over tighten. I have a Black Edition with Black roof rails, I had the roof bars on for 2 weeks only to see that the matt paint has rubbed off, this was caused by the rubber mounts on the roof bars. For what it's worth, I only wash the vehicle with Autoglym products which I got from Audi. I also made sure that the rails and rubber mounts were clean before I put them on. Andrew Doyle and his executive team have blamed me for the damage and basically told me to sack eggs even though this is an AUDI OEM product. PLEASE HELP!!
